Carver Toyota of Columbus - Service Center

We are a total Toyota family and have used the same dealer since 2009. They have always been superb at taking care of both cars. The 2009 Rav4 now has 140,000 miles on it and running as smooth as si dealer since 2009. They have always been superb at taking care of both cars. The 2009 Rav4 now has 140,000 miles on it and running as smooth as silk. More

When getting an oil change, the maintenance crew broke an ornament inside of my car and also did not put the screws back on my oil filter cover. It fell off. ornament inside of my car and also did not put the screws back on my oil filter cover. It fell off. More

I went in for a concern I was having and the service department worked hard to find it and made sure it was resolved before I left. department worked hard to find it and made sure it was resolved before I left. More

Thank you for taking a look a leak from our Highlander. Just had it in for 1st oil change then came down with covid. It sat in the driveway for a couple of weeks We noticed a rather large greasy stain u Just had it in for 1st oil change then came down with covid. It sat in the driveway for a couple of weeks We noticed a rather large greasy stain underneath the vehicle, checked the oil. It was full so brought it in. I will make an appt asap. My father passed away and am in middle of taking care of things. I truly appreciated the tech looking at the vehicle. Thanks! More

Carver Toyota always does a fantastic job with customer service!!! Carver Toyota always does a fantastic job with customer service!!! service!!! Carver Toyota always does a fantastic job with customer service!!! More

When braking, it squeaks. Took it right after buying it and they said they couldn't find anything wrong with it. Noise continued. Took it back again, again they said they d Took it right after buying it and they said they couldn't find anything wrong with it. Noise continued. Took it back again, again they said they didn't hear it. Took the technician out for a ride and then they acknowledged they heard it but there was nothing they could do. Being a brand-new vehicle, they should stand behind it. More

They took the Time ask my children how their days was going! they had me out of there in 15 minutes! found other problems on my car for me! showed me how to use my car. I didn’t know how to use. going! they had me out of there in 15 minutes! found other problems on my car for me! showed me how to use my car. I didn’t know how to use. More

I took my car to (2) other mechanics prior to Toyota and neither could determine the root cause of the problem. Toyota was able to diagnose the problem quickly and start the repair. I worked with Ariel wh neither could determine the root cause of the problem. Toyota was able to diagnose the problem quickly and start the repair. I worked with Ariel who was patient with me (I was a bit of a mess going without my car for so long and having other people not know what the issue was) and was always available to me. She was amazing with providing updates! By the time my car was repaired, I wanted to hug her I was so grateful! Thank you so much to the mechanic (don't know his/her name) who worked on my car, Ariel, and the shuttle driver! More

I brought my husband's vehicle in for it's first free oil change and had asked the check a noise out when the wheel was turn a hard left. Samantha was very nice explaining what was checked but when I asked a change and had asked the check a noise out when the wheel was turn a hard left. Samantha was very nice explaining what was checked but when I asked about the noise, she said he didn't mention it. I was left with no answer to give my husband. So either my request was ignored, the technician not told OR somebody forgot. Either way, while the oil change was good, my request to check something was ignored!! Not sure who dropped the ball but wasn't happy. More

Brakes were “pulsating” badly, plus a “spongy” brake pedal. The technician at carver Toyota done a great job bringing the brakes back to normal. The brakes are fine now on our Toyota RAV4. pedal. The technician at carver Toyota done a great job bringing the brakes back to normal. The brakes are fine now on our Toyota RAV4. More