Carver Toyota of Columbus - Service Center

My estimate was more than twice as much as I ended up paying. They said they don’t fix what’s not broken. And they gave me a loaner to get to work that day. Excellent service! I couldn’t be happier. paying. They said they don’t fix what’s not broken. And they gave me a loaner to get to work that day. Excellent service! I couldn’t be happier. More

Quentin was very nice and helpful. The two women, not so much. I was not greeted or acknowledged when I got there. The two women, not so much. I was not greeted or acknowledged when I got there. More

Well the reason I gave two stars is because my car was fixed but honestly the customer service was terrible and my car wasn’t looked at the day that was scheduled and The customer service rep I had never fixed but honestly the customer service was terrible and my car wasn’t looked at the day that was scheduled and The customer service rep I had never called me and I had to call them and few days to figure out what was going on and I never plan to take any vehicle back or buy from there car lot which is sad because I really like Toyota More

You get appointment and what for they are not on time that’s why you have appointments that’s why you have appointments More

Friendly nice helpful service staff. Get you in and out in a very timely manner Get you in and out in a very timely manner More

When I called to make my appointment, they had no record of me, even though I have been going there since 2014. Whenever they contact me about service, they email my brother. When I asked them to change it of me, even though I have been going there since 2014. Whenever they contact me about service, they email my brother. When I asked them to change it to my email address and phone number, they said they would, but obviously never did. At this service appointment, I asked them to check the alignment and they said they would, but they did not check it or give me any information about it. More

Excellent service. Sometimes your wait time is a little long but they treat you very well. Customer service is A+ Sometimes your wait time is a little long but they treat you very well. Customer service is A+ More

They made it very easy to make an appointment, and appreciate the text reminders as well appreciate the text reminders as well More

Great service, they went above and beyond to help fix my car when I was having issues less than a year after purchase. car when I was having issues less than a year after purchase. More

I came in to get the tires balanced because when I purchased the car it was shaky and I mentioned this to the salesperson multiple times. When I finally was able to come in to get the vehicle looked purchased the car it was shaky and I mentioned this to the salesperson multiple times. When I finally was able to come in to get the vehicle looked at I waited for approximately 45 minutes for someone to tell me they would not balance and rotate my tires because of the lack of tread. Maybe Carver should have put new tires on the vehicle before I purchased it. I live in Seymour so it was a complete waste of my Saturday morning. Also I am a single mother so thanks for selling me a car with old tires right before the winter….way to look out for your customers safety. More