Carver Toyota of Columbus - Service Center

Has sold us two reliable vehicles over the years and always provides great customer service always provides great customer service More

The staff wasFriendly and helpful. The service staff was polite and informative to the customer The service staff was polite and informative to the customer More

The dealership was clean and the service was professional. The only negative was a wait of over an hour past the appointed time. professional. The only negative was a wait of over an hour past the appointed time. More

Friendly. Everyone I encountered through the whole dealership. Unfortunately I had to come 2 weeks in a row but fixed my problem Everyone I encountered through the whole dealership. Unfortunately I had to come 2 weeks in a row but fixed my problem More

My appointment took a bit longer than normal, but they were so kind with answers and questions about my Highlander. were so kind with answers and questions about my Highlander. More

a scheduled maintenance appointment at 11:00 - when i arrived was c told it was for a tire rotation - i was like really - i drive 41 miles for a tire rotation - i was expecting an oil change - not for an arrived was c told it was for a tire rotation - i was like really - i drive 41 miles for a tire rotation - i was expecting an oil change - not for an additional 5000 miles - 2 hours and 20 minutes - really - that won’t happen again - grrrrrt. More

Great location and service work is great. Issue with communication, asked when can drop car off and get shuttle ride. Was told by team 7AM, but doors weren’t opened until 7:30AM. When picking Issue with communication, asked when can drop car off and get shuttle ride. Was told by team 7AM, but doors weren’t opened until 7:30AM. When picking vehicle up, invoice was incorrect, caught by Carver team, but charge was for $50 more than should have been and took extra time during pickup. More

Good service. A little slow, but they were extremely busy. Nice customer service representative people. A little slow, but they were extremely busy. Nice customer service representative people. More

Good service in a timely manner. People are friendly and knowledgeable. Good service with little waiting time People are friendly and knowledgeable. Good service with little waiting time More

Lack of attention to detail and did not take responsibility for their mistakes. I talk to Nate and expressed my concern. responsibility for their mistakes. I talk to Nate and expressed my concern. More