Carver Toyota of Columbus - Service Center

Well, 1. 5 hour wait for a scheduled maintenance on a one year old vehicle, didn’t put the hub back on and didn’t contact me. They did take care of it the nex 5 hour wait for a scheduled maintenance on a one year old vehicle, didn’t put the hub back on and didn’t contact me. They did take care of it the next day but offered no conciliation. So I had to make a second trip because of their mistake. More

Good Customer service. Able to get in and out. Had car serviced. Daughter brought car in for maintenance check up. Able to get in and out. Had car serviced. Daughter brought car in for maintenance check up. More

The dealership is really nice, but the wait was over an hour and half. It wasn’t terrible, but they didn’t have a loaner car to give me. Other than that, all is great here! Everyone is super friendly. hour and half. It wasn’t terrible, but they didn’t have a loaner car to give me. Other than that, all is great here! Everyone is super friendly. More

Friendly staff, clean dealership, my o Lu concern was that that I was told an hours and was there for two hours. No upsates we’re given. that that I was told an hours and was there for two hours. No upsates we’re given. More

Service took longer than anticipated for an oil change/tire rotation. Not sure the cause. I was given a discount for any inconvenience. change/tire rotation. Not sure the cause. I was given a discount for any inconvenience. More

Always courteous and does good service. You have a great team in your automotive repair department. Quinton Summers is the best! You have a great team in your automotive repair department. Quinton Summers is the best! More

It has or now hasn’t a service department manager. I talked with other one and he had a plan for repairing recalls for my vehicle. Months have went by one was corrected and the other now doesn’t exist I talked with other one and he had a plan for repairing recalls for my vehicle. Months have went by one was corrected and the other now doesn’t exist. Not ready for heavy volume of service. Will change oil really well. More

Courteous service staff Informative and knowledgeable about my car. Communication regarding appointments and my customer information could be better about my car. Communication regarding appointments and my customer information could be better More