Carver Toyota of Columbus - Service Center

The Service Department at Carver Toyota is the best I've even experienced. Quinten very attentive and professional. Keep up the excellent Service. Thank you! even experienced. Quinten very attentive and professional. Keep up the excellent Service. Thank you! More

They were on time for my appt. Excellent service and follow/up. Appreciated the reminder call & email. Again great job. Excellent service and follow/up. Appreciated the reminder call & email. Again great job. More

It’s close by so is convenient. They seem to be knowledgeable about my car and it’s maintenance They seem to be knowledgeable about my car and it’s maintenance More

Really long wait for basic services, REALLY overpriced---I even had to wait about 10 minutes just to get checked in. overpriced---I even had to wait about 10 minutes just to get checked in. More

Overpriced and they will try too sell you stuff that you definitely don’t need. definitely don’t need. More

Very helpful when I was alone and had my baby and quick service too! thorough! service too! thorough! More

Took me earlier when I arrived ahead of appt. I trust the service department. Honesty! I trust the service department. Honesty! More

Work was performed as promised and on time . Service technician very knowledgeable about service work needing done Service technician very knowledgeable about service work needing done More

The wheel guy didn’t show up for frist appointment. Cost me gas and time waiting to find out it was a no show second one took all day to get wheels fixed as he works for another company and I had to Cost me gas and time waiting to find out it was a no show second one took all day to get wheels fixed as he works for another company and I had to wait again even tho I was scheduled for appointments both time. I think this looks bad on Toyota. Although Quiten keep me undated and was very nice which I don’t blame him at all. It is poor business on Toyotas part. I’m sorry but I felt like wheel guy let me down. More

It’s pretty busy. Went in for an oil change and was taken care of fine on that. They saw that my hub cover was missing which I didn’t even notice and said they would Went in for an oil change and was taken care of fine on that. They saw that my hub cover was missing which I didn’t even notice and said they would work on a replacement. I’ve not gotten any follow up calls despite me calling them two more times for an update. Would like a bit more responsiveness and proactive follow up. More