Carver Toyota of Columbus - Service Center

Communicating with these guys is difficult at times. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. When I went to pick them up they had placed them in the shop and assigned them to be installed. It’s like you talk to them, they hang up and disregarded everything I said. The sales experience wasn’t much different. More

Again, dirty hands prints on the doors where they are black. The tech should have wiped his hands off. Pretty picky, but also the difference between ok service and highly recommended. black. The tech should have wiped his hands off. Pretty picky, but also the difference between ok service and highly recommended. More

I came in for my first service visit. I had an appointment, and was greeted immediately by Illana. The staff was very courteous, and Illana did an excellent job explaining what maintenan I had an appointment, and was greeted immediately by Illana. The staff was very courteous, and Illana did an excellent job explaining what maintenance was to be performed. I drove from Indianapolis, and will continue my service at Carver. I was very satisfied. More

Nice friendly staff. Easy drop off, full review post service and what to look for towards next interval Easy drop off, full review post service and what to look for towards next interval More

I even replaced the tire with a new one and the sensor, but unfortunately the warning light came on the next day, and I put air in it the next day. but unfortunately the warning light came on the next day, and I put air in it the next day. More

The staff that work in the service center presented themself as professional and had good customer service skills. themself as professional and had good customer service skills. More

Very pleasant and professional. Nice people to deal with. Nice waiting room with nice pleasantries. Nice people to deal with. Nice waiting room with nice pleasantries. More

Very pleased with my recent experience with Carver Toyota and my sales rep Josh Branum. Had recently had poor experience with another Toyota dealer, and contacted Carver and was exceptionally pleased with th and my sales rep Josh Branum. Had recently had poor experience with another Toyota dealer, and contacted Carver and was exceptionally pleased with their communication, follow ups, and purchase process from beginning to end. Josh handled things quickly and up front, and made it very easy for me to get details, etc from a location over an hour away. When we did go to the dealership after details were worked out, everything was just as provided with no surprises. Really appreciate Carver and Josh specifically. Would definitely recommend to anyone looking to purchase a vehicle, especially if you have had a poor experience elsewhere, or just save yourself that trouble and contact Carver first. Also had one item on the new vehicle that needed to be handled by the Service Department after the purchase and that was followed up on quickly and handled properly. Thank you More

Excellent service department. Terrific check-in and car was ready when promised (less than an hour) Terrific check-in and car was ready when promised (less than an hour) More

Excellent service department. Terrific check-in and car was ready when promised (less than an hour) Terrific check-in and car was ready when promised (less than an hour) More