Carver Toyota of Columbus - Service Center

Waited a while for this appointment, but service was swift and friendly. Great communication on all levels, email, text, phone and in person. swift and friendly. Great communication on all levels, email, text, phone and in person. More

I have found the personnel at this dealership to be very responsive to my needs and ready to answer any questions or concerns that I havr. responsive to my needs and ready to answer any questions or concerns that I havr. More

Carol was absolutely great. She kept me up to date on what was happening and was friendly and professional. She was apologetic for previous experience my husband had there and y She kept me up to date on what was happening and was friendly and professional. She was apologetic for previous experience my husband had there and you may want to put someone like her in charge instead of the guys that you have because they are rude xxxxxxxx! If the manager had called to speak to my husband like he said he would, you would have known what I was talking about! More

Not ready for prime time! I had front brakes done 3 hours! I had rear brakes done. 3 hours! Front brakes were installed aftermarket and fell apart then rear brakes started to I had front brakes done 3 hours! I had rear brakes done. 3 hours! Front brakes were installed aftermarket and fell apart then rear brakes started to whistle and scrape/ aftermarket. Repeated returns 3 hours! Then both brakes replaced. 3 hours Over about ONE AND A HALF “MONTHS”!!! More

The service center was very responsive. I could tell they were busy, but the service representative took time to look at my issue. There was a problem emailing me the quote, but he promptly I could tell they were busy, but the service representative took time to look at my issue. There was a problem emailing me the quote, but he promptly emailed me a copy of the quote the next day. Thanks! More

Great service shop personnel. They quickly understood the issues and sorted a plan to resolve. All work completed on time. They quickly understood the issues and sorted a plan to resolve. All work completed on time. More

Fast service for oil change and engine air filter but they lied their way through the inspection checklist saying my brakes are all color marked green when they were not back in April the front was color they lied their way through the inspection checklist saying my brakes are all color marked green when they were not back in April the front was color marked green and the rear brakes were color marked yellow, this time rear wiper blade is green last time it was red, its the small things like this that makes me not want to go to a dealership for service because I know my brakes are going bad they do lunge forward when stopping at stop lights or stop signs and this could if I didn't how to tell what is what about any vehicles I drive for work or my own personal vehicle could cause something bad to happen because someone wanted to cut corners to think I wouldn't notice when I notice because I have kids and my vehicle needs to be safe for them. This is just someone being too lazy and not wanting to do their job, its just you have to do an inspection I expect that inspection to be thoroughly done and marked correctly so I know what I will have to fix in maybe a few months or sooner because if I don't know then it can be something major and im paying a shady dealership too much money than they actually are worth being paid to complete the job and do it right. More

Great service and it was very fast! I would definitely go there again and again! I would definitely go there again and again! More

Had to take Tacoma to my oil change place in Greensburg after getting oil changed at Carver Toyota. Service advisor suggested I do that as she thought it might be air filter might have been put in wrong. T after getting oil changed at Carver Toyota. Service advisor suggested I do that as she thought it might be air filter might have been put in wrong. There was a cover under engine that was rattling when we shut doors. The bolt holding it on was tight because they stripped it putting it back on. The shield & washer was rattling as stripped bolt wasn't snugging it up. Had to get it fixed after your oil change guy messed it up. More