Carver Toyota of Columbus - Service Center

I blew a tire this past weekend on the interstate, late at night and over an hour from home. When I got to the tire shop the next day, they examined the damaged tire and stated it had no damage other than at night and over an hour from home. When I got to the tire shop the next day, they examined the damaged tire and stated it had no damage other than the side walls being busted out. They examined my other tires and stated they were all overinflated by at least 10 pounds. Furthermore, my tire sensors has not been recalibrated after their last rotation. I had just had my car at Carver to be serviced the prior week and the tires hadn’t been touched since then, so you can imagine my chagrin right now. I will not be returning for service appointments. More

Their service department sucks. Took my car in for an oil change and it took then almost 2 hours to do it. A simple service that should have taken less than a half hour. Took my car in for an oil change and it took then almost 2 hours to do it. A simple service that should have taken less than a half hour. More

Bryce Jones was absolutely a great guy to deal with! He found out about all my problems trying to get a second key for my car. Five trips up there and a half day missed from work. Somehow he managed to He found out about all my problems trying to get a second key for my car. Five trips up there and a half day missed from work. Somehow he managed to get me a full refund for the key!! Thank you so much Bryce, it was truly appreciated!! More

Have had my car in snd out several times since July 27a it’s now October 1 still not fixed. Called today no response it’s now October 1 still not fixed. Called today no response More

Great cars, but service has always been iffy. .. Ever service visit there is always an issue... Either something they forgot or the new car I bought burns alot of oil and have to add a quart every .. Ever service visit there is always an issue... Either something they forgot or the new car I bought burns alot of oil and have to add a quart every month.... They refuse to fix Oil filter put on incorrectly so it blew off while I was driving and lost all oil Toyota still made me pay for the tow...... I could go on all day..... It's a shame More

Very accommodating, appointment was on time and only took a small amount of time. I let them know that I had a wedding to get to and was running on a tight schedule and they got the service done quick took a small amount of time. I let them know that I had a wedding to get to and was running on a tight schedule and they got the service done quickly. I really appreciated that. The staff was fantastic! More

Everything went really well. They kept me updated on an eta, and was on time. They kept me updated on an eta, and was on time. More

I trust Carver for efficient, honest, professional, courteous service of my 2nd new car I have purchased from them. courteous service of my 2nd new car I have purchased from them. More

Left greasy hand prints on car, discarded glove inside car and low tire pressure next day car and low tire pressure next day More

The staff is very professional, highly knowledgeable, and explains things very through. Also very caring. explains things very through. Also very caring. More