Carver Toyota of Columbus - Service Center

Unethical, dangerous, negligent do not even begin to describe the actions of your service department. I also instructed by phone and by email for carver to stop contacting me and to place this number on describe the actions of your service department. I also instructed by phone and by email for carver to stop contacting me and to place this number on the do not call list. You have lost my business so stop contacting me. More

This is at least the third tire rotation service where the hubcaps were left not fully seated on the wheel. I know I have to check their work or I will loose a hubcap. This is the second time they have th the hubcaps were left not fully seated on the wheel. I know I have to check their work or I will loose a hubcap. This is the second time they have the oil change door unfastened on the underside of our 2015 Prius. I’m going to try service there one more time with our other Prius the decide if it’s worth going back there for service. More

The check in was really easy and efficient. I had a little issue with a coupon but they made it right. I had a little issue with a coupon but they made it right. More

Very good job as was the last visit. The improvements in the service department is definitely noticed. The improvements in the service department is definitely noticed. More

Well organized and efficient service department. Friendly staff and nice area to wait for your car. Friendly staff and nice area to wait for your car. More

Charged for work that wasn’t done,Lied to for no real reason. I took it upon myself to check to see if the parts were in stock and it was two day shipping max. Saved the email for confirmation reason. I took it upon myself to check to see if the parts were in stock and it was two day shipping max. Saved the email for confirmation More

Tried to connect my remote. It wouldn't connect. They tried several times. Had to get a new one. It wouldn't connect. They tried several times. Had to get a new one. More

Overall experience was favorable but was not happy about price online being less than actual price also we received no instruction as to operation of radio lights wipers etc price online being less than actual price also we received no instruction as to operation of radio lights wipers etc More

The people that took care of me were both courteous and professional and I will definitely return for my next service. professional and I will definitely return for my next service. More

In addition to getting my 50,000 mile check up, I asked if the technician would set my clock to the new time. Also I wanted my tire pressures checked because during the last frosty day my tire pressure li if the technician would set my clock to the new time. Also I wanted my tire pressures checked because during the last frosty day my tire pressure light came on. After my car was serviced, I noticed that the clock was not set to the new time. I searched the cars computer to adjust the clock when I came across the tire pressure. Pressure were reading 29, 29, 30 and 31 psi. The technician wrote down all tires were at 35 psi. Obviously he pencil whipped that part of the inspection. Don’t know what else he pencil whipped. I called and asked to speak to the service department. This person said he would have the serving assistant call me. Of course no one called. Service poor! More