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Carver Toyota of Columbus - Service Center
Taylorsville, IN
990 Reviews
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990 Reviews of Carver Toyota of Columbus - Service Center
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March 23, 2023
Easy and honest people! Good experience Josh the sale professional had good product knowledge! Done Good experience Josh the sale professional had good product knowledge! Done More
by josephclarke53
Verified Customer
March 22, 2023
Have had 2 issues with our vehicle and neither issue resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at a small town mom and pop shop and fixed at no charge, due to being an easy fix. Called service manager to complain about experience, leaving several messages and being told he would call back.. never happened. 2nd issue, i have actual video of 3 issues with ABS. vehicle was looked at during oil change and was told they cant recreate the issue, which I showed them the video with sound you can clearly tell is not right. They spent 3 hrs the 1st time looking for an issue with a front wheel tire and never found... 2nd time they did and oid change, tire rotation and air filter and SUPPOSEDLY look at the ABS in less than 1hr. But regardless, still never found an issue (if they even looked) when I was showing them proof of the occurrence. By the way, there is a new service manager now and was told I would hear back immediately on my SAFETY issue (same day at 10am) more than 36 hrs later and no call back. Great cars, horrible service department/customer service!!!!! More
by cehunte1
March 21, 2023
Josh was an excellent salesperson. The previous time I was there I had a new sales person who gave me the wrong information on the phone. The previous time I was there I had a new sales person who gave me the wrong information on the phone. More
by carppro
Employees Worked With
March 20, 2023
The job got done well for both my vehicles, while not taking forever. I don’t trust those 5-minute oil change places. Plus Vanessa and the tall guy service rep with the man-bun are cool people. taking forever. I don’t trust those 5-minute oil change places. Plus Vanessa and the tall guy service rep with the man-bun are cool people. More
by AlexAnc.
Employees Worked With
March 18, 2023
Everything went great! Customer service was outstanding! I highly recommend Carver Toyota of Columbus, Indiana! Customer service was outstanding! I highly recommend Carver Toyota of Columbus, Indiana! More
by Ltaylor
Employees Worked With
March 18, 2023
They took this old woman and made a fool of me and sold me a grand caravan that had net even had the 12 point inspection done. First week, I had to take it to the garage. Four months in I had to take it ba me a grand caravan that had net even had the 12 point inspection done. First week, I had to take it to the garage. Four months in I had to take it back the motor blew up which I know the crack was there the first week I took it in and they covered it up. I got the extended warranty that wasn’t going to pay anything on it. Ended up taking my savings of 3700 and some to get it back, only to have the engine light come on just last week, immediately called and of course it cost me 111.00 for them to hook it up and said it was the gas cap. I talked to Richard in finance and asked him to help and take the van back. Of course they don’t care about taking a 65 year old widow and that’s just what they done. They keep making excuses they can’t find the 12 point inspection paper work anywhere but I believe if it was done it would be in the computer. I will never do business with them again and I will never recommend them. They could had done right by me when the van blew up four months in but chose not to. More
by jrkr01indy@yahoo.com
Employees Worked With
Brittany in service was nice
March 18, 2023
The customer service team always goes above and beyond to help me! The pricing options are a very valuable help! They always give me service options and put them in order of greatest need! They always give a help me! The pricing options are a very valuable help! They always give me service options and put them in order of greatest need! They always give a detailed report and explain things in an easy to understand manner! They never pressure their customers to do anything and that means a lot to me! More
by Han27
