Carver Toyota of Columbus - Service Center

Carver Toyota Service Department has earned my business because they are extending efficient, competent, professional, and extremely polite. The only thing I wish they would improve on scheduling capabilit because they are extending efficient, competent, professional, and extremely polite. The only thing I wish they would improve on scheduling capabilities through the Toyota App and on their website. Currently you cannot schedule service via the Toyota App for Carver Toyota’s Service Center, and when scheduling service online you are only capable of scheduling one item per appointment. For instance you cannot schedule service only schedule an oil change, and if you wish to schedule a tire rotation you have to schedule two separate appointments. For efficiency purposes it would be easier if the customer could schedule both under one appointment. More

Ariel is a great advisor and addressed my concerns . Made suggestions on recommended services which I’m doing as I can . I recommend Carver and will purchase another Toyota when the need arises. Made suggestions on recommended services which I’m doing as I can . I recommend Carver and will purchase another Toyota when the need arises. More

Fast and friendly service. Always go the extra step to ensure customer has a great experience. Always go the extra step to ensure customer has a great experience. More

As always, everyone I worked with at Carver was amazing. They got me right in when I booked, the service was fast, and the waiting room is always so nice to work and have a coffee while I wait. They got me right in when I booked, the service was fast, and the waiting room is always so nice to work and have a coffee while I wait. More

Always great customer service in and out quickly. Will be back in 5000 miles to get my next free service Will be back in 5000 miles to get my next free service More

When I first called to set up an appointment, I had to leave a message. I received a call back a few hours later. I was able to schedule an appointment for the next week. The service provided was done qui leave a message. I received a call back a few hours later. I was able to schedule an appointment for the next week. The service provided was done quickly and efficiently. Overall it was a good experience. More

The dealership was easy to schedule an appointment and completed the service in a very timely manner. completed the service in a very timely manner. More

I am so happy with the service and help I received when looking for a new car. The team helped me find what was best for my budget and has checked in to make sure I was satisfied with my choice. looking for a new car. The team helped me find what was best for my budget and has checked in to make sure I was satisfied with my choice. More

I purchased a new car---no service center visit this time. I was a little disppointed in the trade-in on the two cars, but I am happy with my new RAV4. time. I was a little disppointed in the trade-in on the two cars, but I am happy with my new RAV4. More

Called 10/15 for service. Have 2 Alerts and would get an oil change. One Alert was Powertrain and the other was Stabalization. I told Chris both of these at time of call. Chri Have 2 Alerts and would get an oil change. One Alert was Powertrain and the other was Stabalization. I told Chris both of these at time of call. Chris scheduled me for 10/22. I arrive and was told I had to leave vehicle there. Chris did not tell me this and I was not prepared for this.. Then I ask if the alerts are intermittent or permanent. I told her I did not know. I ask if they could plug in something and read the alerts. She told me it does not work that way. Totally useless trip and they could of cared less. I would not recommend this place if you are an elderly lady More