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Carver Toyota of Columbus - Service Center

Taylorsville, IN

4.1
990 Reviews

990 Reviews of Carver Toyota of Columbus - Service Center

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May 01, 2023

I was able to drop off my vehicle on Friday evening and pick it up Saturday at 10 am This is best schedule I’ve gotten. It’s very inconvenient either to drop off or wait 2 hrs to get it done there. May swi More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilana Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

1 1 1 1 1 1 Q 1 1 1 1 1 1 1 1 More

by derekfoster4010@yahoo.com
Recommend Dealer
No
Employees Worked With
1
April 30, 2023

My experience there was great! Could not have been better! The people were all very friendly. More

by TASKEY@SBGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Hi
April 27, 2023

Courteous staff The staff was courteous both on the phone and in person. Thank you More

by RANDALL.L.SURFACE@CUMMINS.COM
Recommend Dealer
Yes
April 23, 2023

The service department continues to spiral down. They don’t have competent techs and can’t be trusted. After several years as a customer, I have lost total confidence in Carver. I’ll be taking my ve More

by JLEWELLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Elkins
Apr 23, 2023 -

Carver Toyota of Columbus responded

Hello, my name is Rob Jenne and I am one of the managers here at Carver Toyota. I am so sorry to hear that you’re having a problem with our service department. Please give me a call on my direct line at 317-331-8070. I would like to not only get to the bottom of the issue, but also hear your feedback on what we can do to improve! I look forward to hearing from you, Rob Jenne 317-331-8070

April 23, 2023

These good people are the best. Professional and friendly. They went above and beyond what could be asked. I look forward to doing business with their service team in the future. More

by curt.fox3342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

We had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Jason and Mark - a great team with customer ce More

by emusleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dean
April 21, 2023

Every employee I have encountered has went above and beyond. Very satisfied with my experience. More

by Heatherharden_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Fleetwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilana Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Beach, Carol Coulter, Brittany Elkins, Vanessa Alba
April 19, 2023

Simple, quick, efficient and not pushy Very professional, down to earth, felt different than any other dealership We've been to. More

by tjgohman@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bryce and Richard
April 18, 2023

I have always received excellent service, completing everything that was asked. I feel the pricing is competitive, and work completed in a professional and time efficient manner. Several times when I h More

by gdkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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