Carver Toyota of Columbus - Service Center

I bought a toyota tacoma from the dealership the truck had 47,000 miles on it They said that they did a Over one hundred point inspection on the truck and that it was good to go. I've got The platinum pa had 47,000 miles on it They said that they did a Over one hundred point inspection on the truck and that it was good to go. I've got The platinum package. They said I would not owe anything for the next 5 years. On my 1st trip and to get my new Toyota Tacoma Oil change service. They began to tell me that I owe money for additional services that should have been part of the premium package. Then told Me that I needed my tires replaced. The tires were nobby on the inside they said. I had just paid 41,000 for this vehicle. They still haven't replaced my tires. I've been in several times after that for service And they keep trying to charge me for things that are covered by my premium package... Long story short don't get the premium package there. I probably wouldn't buy gum there if they had it for sale at a diccounted rate!! Let alone a car!! More

Bryce made buying a car easy and was so kind to answer all my questions. The showroom was also very accommodating and clean. Overall great experience! all my questions. The showroom was also very accommodating and clean. Overall great experience! More

Thanks for taking the time to check out my Lexus NX 300 vehicle in a timely manner. vehicle in a timely manner. More

I was first told that I needed a front end alignment at my vehicle service appointment.. then at checkout I was informed that I needed new tires soon which means I will most likely have to have another fr my vehicle service appointment.. then at checkout I was informed that I needed new tires soon which means I will most likely have to have another front end alignment for the new tires.. this is a very unpleasant experience to have to pay more then I should have to.. More

The worst purchasing of a vehicle and servicing of the lemon of a car that they sold me. This dealership is shady and doesn't know the meaning of the words customer service. lemon of a car that they sold me. This dealership is shady and doesn't know the meaning of the words customer service. More

Got in a time of appointment- which had been a big problem in past. I was catching up on needed service and service rep recommended what should be done next. problem in past. I was catching up on needed service and service rep recommended what should be done next. More

Fast effective friendly did what it took to get me in an affordable decent car. Thanks carver affordable decent car. Thanks carver More

Fast (I was an hour early and I got right in) less than an hour to complete. Quick and easy an hour to complete. Quick and easy More

I have leased a Vehicle & then 3 yes latter bought our present 2019 Toyota Camry. From the day we bought the Service has been Superior. When minor mistakes happen. The staff attempts [suceeds] in making present 2019 Toyota Camry. From the day we bought the Service has been Superior. When minor mistakes happen. The staff attempts [suceeds] in making the situation right. Very impressed. And the Quality of this vehicle is Superior to other competitive Vehicles as well. More

I wrote down a whole review and it deleted for some reason basically went like this. The service department ladys are the only ones in the building that seem to know what there doing. I waited in the reason basically went like this. The service department ladys are the only ones in the building that seem to know what there doing. I waited in the lounge area for over 10 hours in the span of two days .They dont know my coverage because they are trying to charge me 3 TIMES.THEY HAD NO IDEA ABOUT MY COVERAGE .They cant get parts in. Customer service are the only ones that dont seen to have there head in there xxx. More