Carver Toyota of Columbus - Service Center

Everyone was very nice. However, I decided not to complete the work there. I moved it to another mechanic (based on cost), but your service department completely deleted my However, I decided not to complete the work there. I moved it to another mechanic (based on cost), but your service department completely deleted my error codes, so now I cannot get a new diagnostic until it is driven enough for the codes to come up again. It has caused major delays as I need to travel asap. I paid almost $200 to get the diagnosis and deleting the codes, which is just not smart and extremely frustrating, is going to cost me even more. Now, I have to break down again to get it fixed. I'm visiting my family in the middle of nowhere so it is very unsafe to break down here. I'm pretty upset as now I will have to pay house/pet sitters more and I am missing work. More

It was great! Representative was so kind, fast car service & easy check out. I'll be happy to come back to Carver for the next car service. Representative was so kind, fast car service & easy check out. I'll be happy to come back to Carver for the next car service. More

They replaced the brake pads about 1. 5 months ago, but forgot to bolt them. The mechanic forgot to put on the bolt. 5 months ago, but forgot to bolt them. The mechanic forgot to put on the bolt. More

I was able to drop off my vehicle on Friday evening and pick it up Saturday at 10 am This is best schedule I’ve gotten. It’s very inconvenient either to drop off or wait 2 hrs to get it done there. May swi pick it up Saturday at 10 am This is best schedule I’ve gotten. It’s very inconvenient either to drop off or wait 2 hrs to get it done there. May switch to local oil change place rather than continuing with the bad scheduling More

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My experience there was great! Could not have been better! The people were all very friendly. Could not have been better! The people were all very friendly. More

Courteous staff The staff was courteous both on the phone and in person. Thank you and in person. Thank you More

These good people are the best. Professional and friendly. They went above and beyond what could be asked. I look forward to doing business with their service team in the future. Professional and friendly. They went above and beyond what could be asked. I look forward to doing business with their service team in the future. More

We had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Jason and Mark - a great team with customer ce everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Jason and Mark - a great team with customer centered mindset. We love our Highlander Hybrid! More