Carver Toyota of Columbus - Service Center

I was promptly met as soon as I pulled in and greeted very nicely by your service rep. The service was excellent and I was in and out within an hour. very nicely by your service rep. The service was excellent and I was in and out within an hour. More

The car was at the dealer longer than I was told even though I had an appointment. Then I was told my car needed further diagnostics to complete the programming of my key. I picked my vehicle up took it though I had an appointment. Then I was told my car needed further diagnostics to complete the programming of my key. I picked my vehicle up took it somewhere else for a 1/3 of the price and the key was made without any other diagnostics. They either didn’t want to do it or they were looking for more money.I would not recommend the service department. More

I would give a 5 star but feel the need to hold back in that was given a free detailing with my oil change/tire rotation. Whomever did the detailing didn’t vacuum the back of the Rav and barely did the bac that was given a free detailing with my oil change/tire rotation. Whomever did the detailing didn’t vacuum the back of the Rav and barely did the backseat area plus didn’t wash the mats. Was very disappointed. More

Good customer service, helpful and knowledgable employees, prompt call back and very good employees who set up appointments. People there want to help and are sure the customer is taken care of. employees, prompt call back and very good employees who set up appointments. People there want to help and are sure the customer is taken care of. More

Thank you to the team at Carver Toyota for years of great customer service dealing with both their sales team and service department. Great communication from them when dealing with issues even outside of th customer service dealing with both their sales team and service department. Great communication from them when dealing with issues even outside of their control. I recommend them to anyone looking to buy a new or used vehicle, or if you want to keep your current vehicle maintained to last as long as possible- this is a great place to stop in at. Special thank you to Shawn Rasmussen, Jason Teague and Ashley Jannie for their thorough assistance. More

Work was done immediately and in a timely fashion. The attendant was very helpful. This was probably my best experience since I bought my car. The attendant was very helpful. This was probably my best experience since I bought my car. More

I had my vehicle serviced 7/3. Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's c Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's contact information also, I have no doubt he also received all three. At least wait to see if someone will answer before you send another message. No issues with service, tho, always happy with the job you do, and how quickly we can get an appointment. More

An excellent experience! Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. More

We like going to Carver Toyota fir services and purchases because we are treated very well, like family. because we are treated very well, like family. More

Having an appointment time scheduled, an oil change should not take and hour and 45 minutes should not take and hour and 45 minutes More