Carver Toyota of Columbus - Service Center

Everything was done very well and the communication was great. I’ll be back to use the service department again. great. I’ll be back to use the service department again. More

Consistently after service my hood is never closed and latched even after talking with customer service about the danger of this and now my hood latch release is broken and no one even mentioned it to me latched even after talking with customer service about the danger of this and now my hood latch release is broken and no one even mentioned it to me and we don’t do any service to this vehicle. It is all done at Carver. Very disappointed. More

The Dealer Principle Ashley Jannie, Finance Manager Jason Teague and Salesman Nick Dougherty are Rock Stars. The people at Carver are the Best in the Business bar none. Teague and Salesman Nick Dougherty are Rock Stars. The people at Carver are the Best in the Business bar none. More

Faster than expected. I needed urgent work done to my car and it took less time than I had expected. I appreciated everyone’s help and quick work. Thank you! I needed urgent work done to my car and it took less time than I had expected. I appreciated everyone’s help and quick work. Thank you! More

When i called to set up appointment, I talked about the tire pressure light needing fixed. However, when I was called that the car was ready, nothing had been done re: the tire pressure light & I was to tire pressure light needing fixed. However, when I was called that the car was ready, nothing had been done re: the tire pressure light & I was told I would have to call for another appointment to have it taken care of. the work order states 'reset maintenance indicators'. the work order states the advisor was Jaiah Lambert. This is the first time I have been frustrated with service at Carvers. More

Good people, good service. Ariel explained my needs clearly and gave me an estimate before work performed. I’m very happy Ariel explained my needs clearly and gave me an estimate before work performed. I’m very happy More

I am very satisfied with both the service and efficiency of the service department. They not only get me in for service much quicker than other dealerships, my down time is much less. The department also gi of the service department. They not only get me in for service much quicker than other dealerships, my down time is much less. The department also gives me a detailed explanation of the services performed. Thank you! More

The workers finished on time as they promised. The man driving the shuttle was friendly and on time. The man driving the shuttle was friendly and on time. More

Initial communications went well. Repair was fully completed. Our service consultant was ill the day the car was finished. No one called us to tell us it was ready for pick-up. Had we Repair was fully completed. Our service consultant was ill the day the car was finished. No one called us to tell us it was ready for pick-up. Had we not called, we potentially would have lost several days over the recent holiday weekend. More

Within 4 miles of my home, easy for scheduling appointments and services, friendly and knowledgeable staff. appointments and services, friendly and knowledgeable staff. More