Carver Toyota of Columbus - Service Center

I had my vehicle serviced 7/3. Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's c Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's contact information also, I have no doubt he also received all three. At least wait to see if someone will answer before you send another message. No issues with service, tho, always happy with the job you do, and how quickly we can get an appointment. More

An excellent experience! Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. More

We like going to Carver Toyota fir services and purchases because we are treated very well, like family. because we are treated very well, like family. More

Having an appointment time scheduled, an oil change should not take and hour and 45 minutes should not take and hour and 45 minutes More

Work at carver was excellent however their people that drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find it running More

We were told we needed all new tire sensor’s because they tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aire tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aired it up and light is off. Seriously how did all the sensors test bad and replacing them didn’t fix the issue. Plus we were told we have to replace them all or the system won’t work - well only the tires on the ground were replaced. I was told a manager would call due to us feeling like we were taken advantage of. It’s been a week and still no call from a manager. So we paid $500 for sensors that wasn’t need. Very frustrating! More

Shortest time that I have ever been in for an oil change and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future More

I go here to have my maintenance done, and I haven’t ever really had issues with them and they normally get me in and out pretty quickly. Only problem I have come across is every time I call about my car the really had issues with them and they normally get me in and out pretty quickly. Only problem I have come across is every time I call about my car they can’t ever seem to find it, and try asking me about other vehicles I don’t even own and it makes it difficult to make appointments sometimes. There was also a time I went in and had a nail in my tire, and I have a warranty for that. They tried telling me I didn’t have one, and it took them forever to find the information on it, so I ended up being there for over 2 hours before they replaced my tire so I wasn’t too happy about that. Otherwise, a great dealership! My favorite worker is ilana fischer. She is awesome!!!!! More

They do a good job but it seems like the wait time is long to complete the service long to complete the service More

Friendly. Extremely friendly and helpful! Larry had me from the start with his customer oriented service. I knew right away that I was going to buy my vehicle Extremely friendly and helpful! Larry had me from the start with his customer oriented service. I knew right away that I was going to buy my vehicle from him. When I gave my local dealership where I have been for 21 years an opportunity to help, they were not helpful at all. So I looked elsewhere. And working with Rich in financing was simply amusing. More