Carver Toyota of Columbus - Service Center

Bought a used vehicle and went into finance to sign the papers. Not only do they not fill you in on things before signing, they tried to make me sign for a loan that was higher than average interest. With papers. Not only do they not fill you in on things before signing, they tried to make me sign for a loan that was higher than average interest. With an 815 credit score, I said no…..call my credit union. They did and the loan interest was much lower. No info offered on the extended warranty, no paperwork, completely not informing the consumer. Then no call backs after leaving several messages. Will not return. I’ve heard this from several other people as well. Really crappy after service from this dealership. Once they sell the car, that’s it. Not the way it should be!!!! More

Was in and out quickly but now truck is making funny noise after having cabin air filter changed noise after having cabin air filter changed More

I came in to get a oil change that's all The changed my oil. And I was on my way oil. And I was on my way More

Excellent Excellent I like the service very friendly and sincere with all the educational details sincere with all the educational details More

Poor communication on helping customers. Charged me for an oil change that should have be covered by Customer Care. Charged me for an oil change that should have be covered by Customer Care. More

Horrible, lied to, faulty workmanship, would not stand behind work, total lack of care for customers and they couldn't see the forest for the trees; and they don't care or know why they are in business, e behind work, total lack of care for customers and they couldn't see the forest for the trees; and they don't care or know why they are in business, even my dog knows better than to bite the hand that feeds him. 'Don't go to Carver Toyota!' Says my friend who 'used' to work there. They asked me to do things with car titles which were questionable and so they left. More

Feel they were being dishonest and trying to extort money from me and didn't want to listen or assist with my Tacoma issue.. from me and didn't want to listen or assist with my Tacoma issue.. More

Replaced the battery but did not reset the instrument panel consequently the clock was wrong and the phone needed to be reconnected. MPH was set to KPH. The seemed to be more interested in getting me in panel consequently the clock was wrong and the phone needed to be reconnected. MPH was set to KPH. The seemed to be more interested in getting me in an out rather than doing a complete job. More

I was told 3-4 hours. When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It w When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It was 4 days before Christmas and I had a lot to do. I was told it was a scheduling issue because different technicians were working on the rotation, oil, and brake job. This is all fine - just let me plan for a whole day of not having my vehicle. After my complaints, my husbands phone call, and the courtesy driver said he would try to hurry them along - I did get a phone call earlier than expected. This was a huge inconvenience that I believe could have been avoided. More