Carver Toyota of Columbus - Service Center

Shea is the sole reason that I bought a new Toyota Tacoma from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I hav from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I have and will continue to recommend Shea to my friends and family. Shea is awesome!! More

Broke glove box lid Stripped screws on air filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again More

Warranty replacement on battery was performed - No issues. Service department installed 2 new hatch cylinders and they are working fine. issues. Service department installed 2 new hatch cylinders and they are working fine. More

Last 2 times I called for service, operator forwarded me to service but know one answered. This last service I called 2 times, left a message on second call. My call was not returned, third call I insisted to service but know one answered. This last service I called 2 times, left a message on second call. My call was not returned, third call I insisted on talking to a person! Then, I Didn’t realize I would not get all my Toyota care complimentary service due to expiration. Cost for oil change and tire rotation was just under 150 dollars. A bit steep I thought. They didn’t rest the maintenance reminded, it’s still telling me I need service!! Ug, I won’t be back, unless warranty and all services are covered. More

Love this dealership and the care and customer service that they provide to their customers that they provide to their customers More

Always excellent! Always excellent! I have purchased several vehicles at Carver and we have always had them there for service. Keep up the good work!! Always excellent! I have purchased several vehicles at Carver and we have always had them there for service. Keep up the good work!! More

Carver Toyota Maintenance Department exceeded my expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the expectations again! Ms. McFarland and her team really are the best at what they do. From welcoming you in with a smile, communicating throughout the repair process, to checking you out, I have never had such prodigious experience with a service like I have with her and her team. They really do set an industry standard as to how great customer service brings in business from returning customers. More

Everyone I interacted with was great, and the explanations and waiting times were not a problem. explanations and waiting times were not a problem. More

Everyone I interacted with was great but whoever did my actual service/affix the sticker made a mess of the windshield with greasy smears.... actual service/affix the sticker made a mess of the windshield with greasy smears.... More

Made service for my recently purchased Tacoma a breeze. Thorough inspection & got me in and out quickly. Thanks! Thorough inspection & got me in and out quickly. Thanks! More