Carver Toyota of Columbus

Super fast delivery after deal agreement Typical dealer customer experience during negotiations followed by a big change in customer experience after deal agreement. Seamless process after th Typical dealer customer experience during negotiations followed by a big change in customer experience after deal agreement. Seamless process after that from paper work to delivery. Some dealerships would also have average experience during every step of purchase but this was better post negotiations from paperwork to delivery (not pushing on extras like gap coverage, paint protection etc..). This is my 6th car purchase and my best experience was a chevy dealership which involved a lot of haggling too. But there was only smiling and welcoming tone and polite counter offers during negotiations. Dealerships need to get away from negotiations means intimidation mentality and you will see more customers appreciating purchase experience. Overall, average experience during negotiations and 5 stars after that. So giving above average stars More

Regular maintenance I took my Camry in for regular maintenance. It took less than an hour for an oil change, tire rotation and general check. I thought the price was ve I took my Camry in for regular maintenance. It took less than an hour for an oil change, tire rotation and general check. I thought the price was very reasonable. Everyone was friendly and helpful. They have a very nice waiting room. More

10,000 miles service Appointment was easy, with lots of reminders. Check-in was smooth, quick and friendly. Service was prompt and all questions were answered. I re Appointment was easy, with lots of reminders. Check-in was smooth, quick and friendly. Service was prompt and all questions were answered. I recommend to anyone. More

Smooth and great Walked in with a price in mind. Walked out with a brand new car. They are willing to work with you if you tell them what you can pay, and what your op Walked in with a price in mind. Walked out with a brand new car. They are willing to work with you if you tell them what you can pay, and what your options are. More

5000 Mile Checkup Fast and friendly Customer Service! Ruth was outstanding in making sure I was in and out in less than 1 hour. Great Customer Service. Thank you Ruth! Fast and friendly Customer Service! Ruth was outstanding in making sure I was in and out in less than 1 hour. Great Customer Service. Thank you Ruth! More

Fast, friendly, clean This was my second service appointment for my new Rav 4. I was greeted by name, service staff was friendly and explained all that was done to the vehi This was my second service appointment for my new Rav 4. I was greeted by name, service staff was friendly and explained all that was done to the vehicle. The area was exceptionally clean. Waiting area is very nice, popcorn is good! More

Perfect Car Buying Experience - Start to Finish I hate the normal car buying process. Michelle and her team made it quick, efficient, and stress free. I found a specific vehicle they had in stock I hate the normal car buying process. Michelle and her team made it quick, efficient, and stress free. I found a specific vehicle they had in stock that no dealer in the Indy area had. I live all the way up in Fishers and I was hesitant because I hadn’t heard of Carver before. Was able to get direct pricing and even a little negotiation over the phone with one call. When I showed up, Michelle greeted me and then pulled together the exact offer I spoke to her teammate about on the phone. No bumps in the road or frustration points. She even toured me around the dealership introducing me to everyone, including the guys in service. It made my business feel very appreciated. If you are within 2-3 hours drive of Carver, it’s worth the drive, I promise. More

QUICK AND EASY Quick and easy purchase/trade deal. The after market tires and wheels on my wife's new Tahoe were what really sold it. I love seeing all the great loo Quick and easy purchase/trade deal. The after market tires and wheels on my wife's new Tahoe were what really sold it. I love seeing all the great looking customized vehicles at Carver! More

Great to deal with Had a great experience my first time buying from Carver Toyota. Nick was great to deal with. It was a very smooth and easy transaction. I’ll be back f Had a great experience my first time buying from Carver Toyota. Nick was great to deal with. It was a very smooth and easy transaction. I’ll be back for sure. More

Reliable and honest dealership I have been working with sales manager Jason Teague since he was a sales consultant at Carver. He has always followed through with what he’s promised I have been working with sales manager Jason Teague since he was a sales consultant at Carver. He has always followed through with what he’s promised...and continues to do so as the leader of that sales team. And his mantra of a lights out customer experience flows all the way through to their service team where I have all my service taken care of. I have purchased or referred sales of at least 7 cars directly to Jason in the 6-1/2 years I’ve lived in Columbus....and will continue to do so. First class organization in all areas that are important to the customer. More