Carver Toyota of Columbus

Robert was friendly and very knowledgeable about the about the vehicle we wanted and all the options that came with it. He made the buying process simple and comfortable. about the vehicle we wanted and all the options that came with it. He made the buying process simple and comfortable. More

Deceptive, dishonest, and predatory. This dealership ruins lives and hides behind silence and fine print. I’m writing this with deep frustration and sadness. I was sold a vehicle here This dealership ruins lives and hides behind silence and fine print. I’m writing this with deep frustration and sadness. I was sold a vehicle here by a salesman named Mike, who outright lied to me about key details of the deal. I later found out I wasn’t the only one—Mike had lied to multiple customers, which ultimately got him terminated. But the damage had already been done to me. Despite clear evidence that my deal was based on fraud, the dealership has refused to unwind the contract or make it right. Their position seems to be: “Yes, the guy lied to you, and yes, he no longer works here—but it’s your problem now.” Because of this, my credit is now destroyed, and I can’t qualify for a mortgage or even decent rent. I have children I’m trying to provide stability for, and this one fraudulent sale has derailed that completely. I’ve contacted them numerous times, but their lack of accountability is shocking. This isn’t just bad customer service—this is unethical business. They knowingly let the consequences fall on a working parent instead of taking responsibility for what their own employee did under their roof. If you care about your credit, your money, or your family’s security, I strongly advise staying away from this place. This experience hasn’t just cost me money—it’s cost me time, peace of mind, and opportunities for my kids. More

Nick was more than helpful in not only finding the perfect vehicle for us, but also in ensuring the purchasing process was easy. I purchased the vehicle as a surprise for my husband and Nick was so su perfect vehicle for us, but also in ensuring the purchasing process was easy. I purchased the vehicle as a surprise for my husband and Nick was so supportive and went out of his way to make it all happen. More

Service workers are very friendly and work quickly, dealership workers helped us get the car after the service area was closed - we are very thankful for them! dealership workers helped us get the car after the service area was closed - we are very thankful for them! More

Great experience! Helpful and responsive over the phone. Respectful of my time after driving from Louisville. Sales staff was friendly and cheerful. Helpful and responsive over the phone. Respectful of my time after driving from Louisville. Sales staff was friendly and cheerful. More

Nick's experience really comes through. I purchased my first new vehicle in almost 20 years and usually don't enjoy the process at all. Nick and Carver provided me with a pretty laid back a I purchased my first new vehicle in almost 20 years and usually don't enjoy the process at all. Nick and Carver provided me with a pretty laid back approach. After a lot of online research and visiting another lot, I ended up with what I considered a fair price. The rest of the purchase was efficient as well. I would definitely recommend Nick and Carver if considering Toyota. More

Got me in on time-nice waiting area—finished up on time and I was very happy and will return and I was very happy and will return More

Amazing service, no sales gimmicks or pressure, I had a wonderful experience at Carver Toyota of Columbus. Bryce was the sales agent and he was just amazing! Helped me answer all my questions patiently and wonderful experience at Carver Toyota of Columbus. Bryce was the sales agent and he was just amazing! Helped me answer all my questions patiently and I never once felt pressured to buy the car from them! Strongly recommend working with him (or anyone there, they are all wonderful)! Would definitely consider buying again from them in the future. More

Shea is the sole reason that I bought a new Toyota Tacoma from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I hav from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I have and will continue to recommend Shea to my friends and family. Shea is awesome!! More

Broke glove box lid Stripped screws on air filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again More