Carter Subaru in Shoreline

I had a great experience for my 2nd Subaru Forester. No complaints and also service experience is great! No complaints and also service experience is great! More

My sales consultant, Debbie Phillips, was absolutely amazing. I had already been considering purchasing my first Subaru, but my experience with Debbie and Carter Subaru Shoreline sealed the deal for me. amazing. I had already been considering purchasing my first Subaru, but my experience with Debbie and Carter Subaru Shoreline sealed the deal for me. Debbie has such a friendly manner, and her love of Subie’s is clear. She shared all of the wonderful features of the Crosstrek Limited as if she was an enthusiastic friend. And my interactions will all of the staff was supportive, friendly and respectful of my time. And never high pressure or manipulative or condescending, which would have put me off right away and which I have experienced at other dealers. Thank you for a great car buying experience, and I am very happy with my new Subaru Crosstrek Limited. More

Rob was awesome. He was always quick to respond and delivered what was promised. I would definitely recommend his services to anyone interested in a Subaru. He was always quick to respond and delivered what was promised. I would definitely recommend his services to anyone interested in a Subaru. More

Friendly, professional, not too pushy but also informative and knowledgeable. My wife and I have both bought here. informative and knowledgeable. My wife and I have both bought here. More

My Carter Subaru experience was phenomenal from beginning to end. What made my experience stress free was that I never felt pressured to make a quick decision, I was just given all the information I requeste to end. What made my experience stress free was that I never felt pressured to make a quick decision, I was just given all the information I requested so I could make my decision at my own pace. John was very flexible with his time and even offered to pick me up at my home on the day I purchased my Outback! I absolutely LOVE my new Outback and am thankful for my experience! More

Good service, follow ups to make sure it is going well, and no problems with car and no problems with car More

John was amazing, super helpful I had been looking at a wrx for ages and he hooked it up wrx for ages and he hooked it up More

Mary was wonderful to work with. The dealership was very accommodating and helpful throughout the entire purchase. I highly recommend Carter Subaru The dealership was very accommodating and helpful throughout the entire purchase. I highly recommend Carter Subaru More

John and the team made everything super easy! I knew exactly which car I wanted and they were able to hold the car for a few days until I was able to come in, and they got me in and out relativel I knew exactly which car I wanted and they were able to hold the car for a few days until I was able to come in, and they got me in and out relatively quickly. More

I am so lucky that I got Jacob as the sales consultant for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking cl for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking clarifying questions and answering my concerns. He is a very good communicator and followed up appropriately every step of the way. This was a big step up for me, as I traded in a 22 year old car. As an older person and a woman, I appreciated being taken seriously and being heard as I communicated my decisions. There was absolutely no pressure at any point from test drive to signing the deal. I think Jacob is way above average in today's customer service world. Alex was very helpful with the follow-up for Q and A after I bought my new Subaru Outback. He listened to my various questions, and provided answers in terms that I could easily understand. He normalized what was confusing for me, so I never felt stupid about lack of experience with new car technology. From the beginning of the session, I felt heard and felt reassured as I continued this steep learning curve with my first new car after 22 years. It is wonderful to know I can contact him in the future if I get stuck. More