Carter Subaru in Shoreline

Loved this experience. I switched over from Audi and my buying experience was 180. I felt like family immediately; no hard upsell; proactively taught about my vehicle. Wend I switched over from Audi and my buying experience was 180. I felt like family immediately; no hard upsell; proactively taught about my vehicle. Wendy had the secret sauce to create loyalty from the first experience. More

I worked with John Sylvester at Carter Subaru in Shoreline, and I honestly couldn’t have asked for a better experience. It took me about 18 months to feel fully ready to make a decision, and thr Shoreline, and I honestly couldn’t have asked for a better experience. It took me about 18 months to feel fully ready to make a decision, and throughout that time, John was the perfect mix of steady, supportive, and professional. He never rushed me or made me feel like a burden—instead, he met each step of the process with genuine care, attention, and a calm confidence that made me feel grounded. He has an incredible ability to answer questions thoroughly, no matter how detailed or specific, and always made space for thoughtful conversations. John was also incredibly flexible—happy to set up test drives even for cars I’d already tried, just so I could be sure. The entire Carter Subaru team made me feel welcome, but John truly sets the bar for what a car-buying experience should feel like. If Carter gave out keys for exceptional service, John would have a whole ring full. I feel truly lucky to have worked with John and I cannot recommend the team enough! More

We had a top notch experience dealing with Carter Subaru since 2013. We leased 4 cars before finally buying the last car which is an Outback. Thank you! since 2013. We leased 4 cars before finally buying the last car which is an Outback. Thank you! More

Relaxed no pressure buying experience and the team really made sure I was comfortable with everything about the vehicle before leaving. Excellent follow up support as well. made sure I was comfortable with everything about the vehicle before leaving. Excellent follow up support as well. More

Carter Subaru sets the bar at a whole different level. Sasha is quick to communicate, foresees needs, and a pleasure to communicate with. The vehicle I purchased is excellent with a capital E and a very f Sasha is quick to communicate, foresees needs, and a pleasure to communicate with. The vehicle I purchased is excellent with a capital E and a very fair price. I would definitely do business with this dealership and especially Sasha if and when I am in the used car market again. If this is your first experience with a used car sale, you will be spoiled. If you are seasoned, then Carter Subaru will give you faith that not all people are dishonest. More

Debbie is always excellent with her service! Never high pressure, remembers my tastes and family members, even years later. This is my 3rd car purchased from Debbie and if needed, I will come ba Never high pressure, remembers my tastes and family members, even years later. This is my 3rd car purchased from Debbie and if needed, I will come back to her again! More

We’re very pleased with the vehicle. The staff we interacted with were top shelf. The QR code to Google review led to a complex process that made me quit the effort twice. The staff we interacted with were top shelf. The QR code to Google review led to a complex process that made me quit the effort twice. More

We worked with Wendy. She found the car we wanted and worked a deal that benefitted both us and the dealership. She found the car we wanted and worked a deal that benefitted both us and the dealership. More

I've always found Carter Subaru to provide great customer service. John was wonderful to work with. He knows his product, puts his customers at ease and makes the whole purchasing process a pleasure. service. John was wonderful to work with. He knows his product, puts his customers at ease and makes the whole purchasing process a pleasure. More

Arturo was amazing and made the car buying process easy! The whole process was smooth and pain free. The whole process was smooth and pain free. More