Carson Nissan - Service Center

I would like to begin by saying that I am very happy Carson Nissan is back!! :] Your service advisors are always very friendly and helpful, no matter how busy they are. I am confident with the recommend Carson Nissan is back!! :] Your service advisors are always very friendly and helpful, no matter how busy they are. I am confident with the recommendations they give on the service needs of my 2003 Altima. I never feel like they are just trying to get me to spend money on services I don't need. During my last oil change visit, Carl Taylor, advised me that I need to have my tire rod replaced and an alignment done. He told me that I could get the work done the next time I bring my car in for an oil change. I took my car in today and Mike Garcia was there to assist me. I made an appointment to have my oil changed, the tire rod replaced, and the alignment done. After I dropped off my car, Mike called me back and confirmed that the work Carl recommended, was needed. He gave me a quote and I advised him to proceed with the work that had to be done. Mike also mentioned that they found a possible issue with my exhaust. He was going to look into it and get back to me with some info. When my car was ready for pick up. Mike explained that there was a problem with my exhaust but he was able to find out that the repair was covered under an 8 year, 80,0000 mile warranty. You can imagine my joy to find out that this $800 plus service would be FREE!! I made an appointment for next Saturday to get the part replaced. Wait.. there's more!! During our conversation, my husband mentioned that Carl had mailed us a 20% off coupon but I misplaced it. Without hesitation, Mike started to calculate what 20% off of my services for today's visit would be. He was able to work some "magic" for me and I saved about $175.00!! Needless to say, I am a very satisfied customer!! Thank you Carson Nissan for helping me save money while taking care of my car!! More

Oil/Filter change in 9 minutes! 7:52pm - 8:01pm That is Oil/Filter change in 9 minutes! 7:52pm - 8:01pm That is not a typo! Extremely efficient, positive and enthusiastic service! Thank You Carson Nissa Oil/Filter change in 9 minutes! 7:52pm - 8:01pm That is not a typo! Extremely efficient, positive and enthusiastic service! Thank You Carson Nissan! In particular, I would like to thank Mike Garcia, who is express certified, and his whole team for such efficient service. More

I was totally blown away with my service at Carson Nissan. I called in to explain to the service director Manny how my Nissan Aramada had run out of gas and left me in a very unsafe place while my ga Nissan. I called in to explain to the service director Manny how my Nissan Aramada had run out of gas and left me in a very unsafe place while my gas needle registed that I had almost a half tank of gas. I was a very upset customer while talking to Manny over the phone. He assured me he would take care of the problem. I explained to him that I had to use my Triple A service and wanted to be reimbursed for the tow I had to spend for Nissan faulty parts. Manny explained to me that it was a recall on that part and he would be happy to take care of me wihtin the hour. When I came through the door the service person name Jack knew my circumstance already. Manny had informed him of the problem and they were on top of it right away. Because it would take a while for the part to be replaced, and I wanted a regular service call (oil change, etc..) Jack offered me a free rental car at no expense to me. Manny offered to top my truck off with gas in exchange for that tow I had to pay for. Manny was very attentative and sympathetic to my concerns and apologized right away for the bad experience with the faulty part that left me in a dangerous situation that could have easily turn out to be very disaturous. At the end of day Jack called to say that my Armada was ready and I could pick it up. I am so pleased with my service from Carson Nissan I will never go to any other Nissan Dealership I have told all my friends and family about the outstanding service I received from Carson Nissan. I am totally amazed. I walked away with the most wonder feeling I have ever felt from any car dealership in my life. Thank you, Manny and Carson Nissan for your outstanding service. Mrs. Alisa McKinney. (310) 678-0385 More

I have dealt with other Nissan dealerships and Carson Nissan is by far absolutely excellent! Their customer service is wonderful! Every time I have gone, they have made my visit and concerns very impor Nissan is by far absolutely excellent! Their customer service is wonderful! Every time I have gone, they have made my visit and concerns very important. I never feel that they are too busy for me. Carl was wonderful. In the past I had dealt with Cerritos Nissan on 3 occasions... and all 3 times they were horrible and the way they dealt with me! My experience at Carson Nissan has made up for all those times : ) I love the perks like washing my car, offering coffee, and the honesty they provided me in helping me decide what should be done on my car immediately and what could wait. More

This was my first visit to this dealer for my 2001 Sentra's regular maintenance. my service advisor, Mike Garcia, was very pleasant to deal with. He was attentive, personable and professional. I Sentra's regular maintenance. my service advisor, Mike Garcia, was very pleasant to deal with. He was attentive, personable and professional. I am definitely going to go back for all my car's needs. More

I've been getting my car serviced at a Nissan dealership ever since I bought my 2005 Nissan Murano brand new. I haven't been disappointed yet except when the dealership in Carson, California went M I A for ever since I bought my 2005 Nissan Murano brand new. I haven't been disappointed yet except when the dealership in Carson, California went M I A for a minute. However, they returned stronger than ever and that is greatly appreciated. Mr. Carl Taylor is excellent at what he does. He makes sure that before you leave all your questions and concerns have been answered so that when it's time to pick your vehicle up, you're confident in knowing that your car is in "tip-top" shape. Carson Nissan keep up the fantastic work. We will be seeing you again !!!!!!!!!! More

THES GUYS TREAT YOU LIKE FAMIELY AND THE WAY THEY WANT TO BE TREATED WITH A SMILE THEY MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE THEY ALWAYS GRT YOU IN AN OUT AS SOON AS POSABLE I HAVE SAID AS MUCH AS BE TREATED WITH A SMILE THEY MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE THEY ALWAYS GRT YOU IN AN OUT AS SOON AS POSABLE I HAVE SAID AS MUCH AS I CANE. THANK YOU VERY MUCH MELVIN BEACHAM 562-5959842 More