Carson Nissan - Service Center

The staff here at Carson Nissan seem to care about customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances they wanted my business and wanted to make sure that I walked away happy. When I returned several months later to have my vehicle serviced the staff still remembered my name, this was not just the service staff, but other staff members from different departments walked up to me to make sure the service department was "taking care of me". I have not experienced this kind of customer service at any other Dealership and would highly recommend Carson Nissan to everyone. Great job and keep up the great customer service. Dana Rishagen Long Beach, CA. More

I'm really great full that Jack Walton was able to help me with my car. He was very helpful and very knowledgeable of the service my car needed.He was able to answer all my questions and provide me with in me with my car. He was very helpful and very knowledgeable of the service my car needed.He was able to answer all my questions and provide me with information i needed. I was very satisfied with his services. More

Can i just start with " GREAT CUSTOMER SERVICE"!!!! On Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with a Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with any other dealership. I was greeted by Mike Garcia the service advisor, Mike was very helpful and just knew what he was talking about very very knowledgeable. Mike pretty much got me out of the dealership within 1/2 an hour. One of the main things and good about Carson Nissa is that they are an all makes dealership, It didn't take me long after to take my Lincoln Navigator for service. This group of people will go above and beyond for the consumer. I will definitely recomend this dealership to all my friends and family...... Customer Service at their best!!!!!! More

Very helpful, they even walk you through all of the work they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have a they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have always been done in the time they said they were going to do it. More

The moment I walked in they showed interest in me. I was The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attenti The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attentive. And most importantly for me, always looked after my interests. I went out very satisfied with the place. A special thanks to Mike for his hospitality. More

I use to go to a different Nissan dealership, but, stopped going cause their service was not good. Ironically the dealership went out of business. I have since used Carson Nissan and find them to be m stopped going cause their service was not good. Ironically the dealership went out of business. I have since used Carson Nissan and find them to be much more attentive and provide better customer service then my past dealership. In particular Mike Garcia and Jesse are very helpful and provide good service. More

Mike Garcia took my car right in and had the tires checked. They found a nail and repaired the tire and refilled with Nitrofill. I was in and out in 30 minutes, with no charge. This is where we alw checked. They found a nail and repaired the tire and refilled with Nitrofill. I was in and out in 30 minutes, with no charge. This is where we always bring our Nissans for service, and would highly recommend it to anyone. More

the customer service is outstanding. Great prompt service, Mike Garcias was polite, helpful and resourceful. He is always going out of his way to make cars needs are met and keep me satisfied with t service, Mike Garcias was polite, helpful and resourceful. He is always going out of his way to make cars needs are met and keep me satisfied with the service. I always recommend people to this dealer. I've had terrible experiences before and this dealer is superb! More

Just wanted to say that Mike Garcia handled my situation quickly and with personal care and concern. I had a service problem which may or may not have been the fault of the dealership, and Mike gave me the quickly and with personal care and concern. I had a service problem which may or may not have been the fault of the dealership, and Mike gave me the benefit of the doubt, with no hassle, and took care of me and my car quickly and professionally. I'm happy to keep going back to this dealership for my service. Thanks Mike! More

Mike made this dealership. From the second we walked in to the moment we walked out we were treated with respect and courtesy. We've worked with several dealers for service in the past, and have never exp to the moment we walked out we were treated with respect and courtesy. We've worked with several dealers for service in the past, and have never experienced such friendly, and professional service. We definitely intend to use them in the future. More