Carson Nissan - Service Center

I am extremely happy with the excellent customer service that I always receive when I go to Carson Nissan and see Mike Garcia in service. He is thorough, super friendly, efficient and always makes my visit that I always receive when I go to Carson Nissan and see Mike Garcia in service. He is thorough, super friendly, efficient and always makes my visit a great one.I highly recommend Carson Nissan and Mike Garcia in service! More

This dealership continually offers friendly, prompt and excellent service. Today I had a problem (a "check engine soon" light - the first time I've ever seen it stay on in this car), and the first thought excellent service. Today I had a problem (a "check engine soon" light - the first time I've ever seen it stay on in this car), and the first thought that came to Mike was the gas cap - and it was indeed a loose gas cap. The problem was taken care of in about 3 hours on a very busy Saturday (which includes time for an overall diagnostic inspection and an oil change as well), and they still made time to promptly drop me off at home, and promptly pick me up when the car was ready. Fixing this was *free* - as was the car wash and the vehicle inspection report (which I am glad they did, as it brought a problem caused by usual wear and tear to light which I'll be taking care of within a month or two). The only thing I paid for today was an oil change - but my last oil change I didn't have to pay for as I used a coupon they mailed me to get a *free* oil change. I really must say that this dealership knows how to take care of their customers, and pays attention to detail. I remember earlier in the year, when I was trying to figure out how to get a notoriously hard to get off parking sticker off my car so I could replace it with a new one. The thought occurred to me - call Carson Nissan, and see what they say. I called expecting various instructions, but they simply said to bring it in and they'll do it at no charge (which they did). *All* the employees at Carson Nissan have *always* been courteous, kind and very helpful to me. Also, when I have questions, I get a full explanation of what is going on with my car. And, I must say, they are lucky to have Mike Garcia as a Service Consultant. Not only does he know what he's doing, and not only does he have an extraordinarily friendly and helpful attitude towards customers; he also knows how to service cars very, very efficiently. More

Mike Garcia and Carson Nissan basicly made my day.After leaving disrespecfull Cerritos Nissan,they did their jod 100% right,fast,and respecfull.Carson Nissan two thums up.Cerritos Nissan ten thums down,spe leaving disrespecfull Cerritos Nissan,they did their jod 100% right,fast,and respecfull.Carson Nissan two thums up.Cerritos Nissan ten thums down,specialy their service manager.Carson Nissan just got themselves a new customer. More

Mike Garcia is the best. He is so wonderful with all of his customers. I bought my car a year ago and i have always come back to Mike for all my service. He makes everything go quick and super fast. He his customers. I bought my car a year ago and i have always come back to Mike for all my service. He makes everything go quick and super fast. He is also keeps his customers that are waiting up to date on the time frame. Thanks Mike!!! More

I have recently changed over to carson nissan from el segundo nissan, its closer to my and the service is much better. I have only came in three times so far and have recieved the best trust worthy servi segundo nissan, its closer to my and the service is much better. I have only came in three times so far and have recieved the best trust worthy service on my car and custumer service thanks to Mr Garcia,mike who attended me since i started coming to carson nissan. He is very attentive,professional and answers all concerns regarding my 2006 nissan altima. Mr.Garcia informs me of any concers on my car that need urgent attention, while my car is being service and how much longer it will take. Even if im waiting in the custumer waiting area or at home. I really appreiciate this, because i had a very bad experiences at the el segundo nissan. I didnt feel the since of security of my or me being a valued custermer since 2006 when i purchased brand new car. Therefore, I highly recommend carson nissan to any one and ask for Mike Garcia, to get the job done, with the rest of the crew. p.s Im very happy with the service on my nissan altima More

I recommend this dealer because I brought my car with an idea of what might be wrong with it - Midas had suggested it may needed a throttle clean and idle re-learn, a service that they didn't offer. So Niss idea of what might be wrong with it - Midas had suggested it may needed a throttle clean and idle re-learn, a service that they didn't offer. So Nissan ran a diagnostic on the vehicle and couldn't find anything wrong with my car. It really just needed a throttle clean! I appreciated their honesty in letting me know that there wasn't anything wrong with the car and that it just simply needed a cleaning. With it they did need to perform an idle re-learn. I was also happy that it wasn't very expensive. The people were friendly and just honest - something a lot of people don't think about when talking about a dealership. This experience confirmed why I chose to purchase my Nissan 9 years ago. The car is in excellent shape and the experience at Carson City Nissan was the same great service I recieved when purchacing my vehicle from First Nissan in Simi Valley. Thanks for your help and honesty! More

Roman Garcia, the service advisor, was a friendly and helpfull all the way. went for an oil change and he informed me of a recall that was pass over due. he took care of me and any questions i had, and t helpfull all the way. went for an oil change and he informed me of a recall that was pass over due. he took care of me and any questions i had, and took care of the recall. every one was woderfull. exelent experience, will be back again, may bee to purchase a car... thank you.. More

Every time I go to have my Titan serviced I look for Mike Garcia because he is very helpful and goes out of his way to satisfy the customer by not hurting the Dealer Ship so thats why I gave him the outstand Garcia because he is very helpful and goes out of his way to satisfy the customer by not hurting the Dealer Ship so thats why I gave him the outstanding rating that he deserves. He takes the time to make sure that your timr there is worth the service and tou will leave saticefied. More

Traveling fifty miles one way to visit a dealership is Mike Garcia at Carson Nissan is one of the best. I had many issues with the car when I met Mike the first time and he was patient enough to go throu Mike Garcia at Carson Nissan is one of the best. I had many issues with the car when I met Mike the first time and he was patient enough to go through each of them and tackle them one by one.I found him to be friendly, honest, upfront and knowledgeable and I was very happy with the way he dealt with those issues. I entered the dealership as a skeptical car owner and exited as a loyal Carson Nissan customer. Great Job Mike !!! Please keep up the good work. More

The staff here at Carson Nissan seem to care about customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances they wanted my business and wanted to make sure that I walked away happy. When I returned several months later to have my vehicle serviced the staff still remembered my name, this was not just the service staff, but other staff members from different departments walked up to me to make sure the service department was "taking care of me". I have not experienced this kind of customer service at any other Dealership and would highly recommend Carson Nissan to everyone. Great job and keep up the great customer service. Dana Rishagen Long Beach, CA. More