848 Reviews of Carson Nissan - Service Center
Carlos @ Service is always my go to guy along with Christina and Carl if he is not there. I've been going to Carson Nissan for service and parts for at least 3-4 years now. Having 3 of our family's ve Christina and Carl if he is not there. I've been going to Carson Nissan for service and parts for at least 3-4 years now. Having 3 of our family's vehicles are Nissans. Carlos goes above and beyond in his customer service. He needs to be recognized as I've been in other Nissan dealerships in the past and their service, hours of operation and professionalism of their staffs are nowhere near Carson Nissan's set standards. And having Carlos there set the bar even higher. He listens to the customers concerns and make sensible suggestions on vehicle service/ maintenance. He always makes sure to follow-up on the customers as well when the veh is done. He's one of the main reasons why I continue to go to Carson Nissan rather than the dealership where I bought my vehicle. I've dealt with other people in this dealership as well and everyone seemed to be always willing to assist you. More
I was greeted immediately in a friendly, timely manner. Explained the reason for my visit (tire low light kept coming on). Larry wrote the order, said it would take approximately 1 hour. After diagnosing Explained the reason for my visit (tire low light kept coming on). Larry wrote the order, said it would take approximately 1 hour. After diagnosing the problem, explained I could take the tire to a tire dealer they used in the area, or I could wait until their repair kits arrived. I chose to wait for the repair kits as I like the service/treatment I received. More
I scheduled a 7am appointment. The service was prompt & completed in the given timeframe. Friendly Service; Carl was an excellent service advisor who brought morning laughs. Great way to start the day. T & completed in the given timeframe. Friendly Service; Carl was an excellent service advisor who brought morning laughs. Great way to start the day. Thanks!!! More
Hello, I have always received quality service at this Hello, I have always received quality service at this dealership. It is were we bought the car. Great communication and friendly, we also like that Hello, I have always received quality service at this dealership. It is were we bought the car. Great communication and friendly, we also like that it is so close to home. Thanks,Lisa More
The service is great. Larry Russell helps us whatever issue i have. & i am very happy. Staff is very friendly. pickup & Drop off Service is great. whole experience was great. I highly recommend to my fr issue i have. & i am very happy. Staff is very friendly. pickup & Drop off Service is great. whole experience was great. I highly recommend to my friends. More
I was given an excellent customer experience during the servicing of my '07 Altima Hybrid. The repairs were finished before the time estimated. I was asked if I needed a ride somewhere. I feel very confide servicing of my '07 Altima Hybrid. The repairs were finished before the time estimated. I was asked if I needed a ride somewhere. I feel very confident that the work is being done by a very highly trained group of technicians. I feel safe and secure driving about 2000 miles a month. The Team at Carson Nissan is Great!! Thanks, Allan J. Timko More
Customer service are fast, excellent, friendly environment, cleanliness, attentive to customer needs especially service advisor Mr. Larry Russell who is very Knowledgeable. I would definitely environment, cleanliness, attentive to customer needs especially service advisor Mr. Larry Russell who is very Knowledgeable. I would definitely recommend nissan dealership. More
It would be nice if Nissan provided complimentary coffee and cellphone charging station. This would make longer wait times easier on the customer. Please take into consideration. and cellphone charging station. This would make longer wait times easier on the customer. Please take into consideration. More
Carson Nissan has a great staff, everyone is nice an friendly. I've gone to four Nissan car lots and this one is by far the best. Keep up the good work!!!!! friendly. I've gone to four Nissan car lots and this one is by far the best. Keep up the good work!!!!! More
Awesome job by both Chris and Christina. Chris was very helpful in determining the needs of my Maxima. Christina was helpful in giving me quotes of tires and a battery for my vehicle. Attitudes like theirs helpful in determining the needs of my Maxima. Christina was helpful in giving me quotes of tires and a battery for my vehicle. Attitudes like theirs is the reason why I keep coming back to Carson Nissan. More