848 Reviews of Carson Nissan - Service Center
Christina was truly awesome. I took my car in because of some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could no some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could not miss in between that time, so she said she would let me know within the hour what my diagnostics was. At the hour she came to me and told me the issues and then she told me that she knew I had an appointment and had a rental waiting for me already! I was grateful! She called me later in the day to give me updates, and I never once felt that I was in HER way, the way I have felt with other service reps in the past. I can go on and on about how great she was, but I will just say that she truly made this trip an easy one and above all her customer service was beyond exceptional! More
My brother referred me to Carson Nissan as he purchased a car a few years back from there and he was pleased with the overall experience. Although it is not the closes Nissan Dealer to me, I went there in S car a few years back from there and he was pleased with the overall experience. Although it is not the closes Nissan Dealer to me, I went there in September and purchased a new Sentra and now had my car serviced. I have been in the workforce for over 30 years and understand fully the meaning of customer service. Carson Nissan has earned my business. Good job! More
I have always had a pleasant experience when I have visited Carson Nissan. The employees are very knowledgeable and nice. The time spent is always short. visited Carson Nissan. The employees are very knowledgeable and nice. The time spent is always short. More
Carson Nissan has very good service....got me right in at Carson Nissan has very good service....got me right in at the scheduled time and out when promised. They even washed my car! Good popcorn too. Thank Carson Nissan has very good service....got me right in at the scheduled time and out when promised. They even washed my car! Good popcorn too. Thank-you More
Having a courtesy shuttle taking me home and also picking me up at my house once my car was ready is the ultimate bonus! The driver was friendly and professional! me up at my house once my car was ready is the ultimate bonus! The driver was friendly and professional! More
Your service department is the best I have ever experience. They we very helpful with all my needs. Your team is the best. Very happy experience. experience. They we very helpful with all my needs. Your team is the best. Very happy experience. More
As usual, the staff at Carson Nissan provided me with excellent service with a smile. I always go to Larry Russell as my service guy and he provides me with superb service. It's no wonder he recently r excellent service with a smile. I always go to Larry Russell as my service guy and he provides me with superb service. It's no wonder he recently received the Owner First Award of Excellence. Go Larry! Keep up the great work Carson Nissan. As long as I own a Nissan, I will take it there to get serviced. More
Shortly after purchasing my new Nissan Leaf, I discovered a convenience setting that was minor but annoying. After expressing the issue to Eugene in sales, he suggested that we ask the service department. a convenience setting that was minor but annoying. After expressing the issue to Eugene in sales, he suggested that we ask the service department. The service writer referred us to Brett, a technician in service. Immediately after discussing the issue with Brett, he fully understood the issue. Within a few minutes, he obtained the appropriate TSB (tech service bulletin) and was at my vehicle modifying the setting. After my short drive in the parking lot, Brett's setting change had resolved the issue. All this occurred within about 10 minutes without any inconvenience nor the need to make an appointment In the twenty 25 years of owning Nissan vehicles, my initial experience at Carson Nissan was the best. With a great service department and techs like Brett at Carson Nissan, why would anyone every consider another facility for maintenance of their Nissan. The service department experience complimented the excellent sales effort provided by Eugene during the purchasing process. Loren/Manhattan Beach More