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Carson Nissan - Service Center

Carson, CA

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846 Reviews

846 Reviews of Carson Nissan - Service Center

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January 03, 2014

As soon as I got to the Dealer they were hands on checking on the VIN # of the vehicle to search in their records to do a good job for me. More

by BrausB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schilder
January 02, 2014

I called to schedule a service for a recall. I was disappointed because one of the first things I was told was that they do not offer loaners and they only offer a shuttle within 10 miles. I had to go More

by Jchacon44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ayala
Jan 02, 2014 -

Carson Nissan responded

Hello, My name is Linda Webber and I am the Owner Loyalty Manager here at Carson Nissan. Thank you for taking the time to share your experience. I regret that you are dissatisfied. I would like to look into the matter further for you. May I please know your name and the date of your service? Feel free to message me back or contact me direct here at the dealership. The telephone number here is 3102215119. Kind Regards, Linda Webber

Jan 02, 2014 -

Jchacon44 responded

I personally don't feel like looking further into my concern is necessary. I wasn't upset with the service that I got, I was upset by what is not offered by you and I would rather not give my information because I don't see how that will help.

January 01, 2014

Staff is always quick and friendly and more than happy to help or answer any questions I may have. Plus it's always nice to drive away with a freshly cleaned car too! More

by alienantidote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morgan
December 31, 2013

Carson nissan has the greatest Service Department ever and the mechanics/technicians you're just outstanding you keep me smiling with the performance of my vehicles and I love it I love it, I love it, tha More

by honeybi24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 31, 2013

This was the first major service for my car at almost 40,000 miles. They were very thorough and even found a chunk of metal wedged in one tire. They did their best to make to keep it affordable and quick More

by waite109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ayala
December 29, 2013

Mr Taylor is very professional, friendly, polite, and very easy to work with. Very good customer service when I approach his desk. He needs a raise!! :) Lol More

by Gardenabodyshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Carl Taylor
December 28, 2013

This has been my dealership of choice for aseveral years.good Service ,friendly and affordable.I love the complementary car wash.they all do a great job. Thank you More

by anciano78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Chris Ayala
December 26, 2013

John followed up with us and Christina followed up immediately and treated us very professionally as if we were her only customers. She returned phone calls promptly, answered all questions and met u More

by kski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ancheta, Christina Martinez
December 23, 2013

Christina was truly awesome. I took my car in because of some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could no More

by lizc310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Martinez
December 19, 2013

The customer service is excellent! I have been taking my cars to Carson Nissan for almost a year now and am very happy with the results. More

by poabren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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