846 Reviews of Carson Nissan - Service Center
I called to schedule a service for a recall. I was disappointed because one of the first things I was told was that they do not offer loaners and they only offer a shuttle within 10 miles. I had to go disappointed because one of the first things I was told was that they do not offer loaners and they only offer a shuttle within 10 miles. I had to google map my work from the service station and call them back to schedule it since my work just happened to be within 10 miles. It was very inconvenient. I purchased my vehicle at Hawthorne and was always told that loaners were first come first serve which was fine with me. I would make an early appointment to grab one and make it to work on time. Because of the shuttle I was 20 minutes late to work. Because of this I will not be going back to Carson Nissan More
Staff is always quick and friendly and more than happy to help or answer any questions I may have. Plus it's always nice to drive away with a freshly cleaned car too! help or answer any questions I may have. Plus it's always nice to drive away with a freshly cleaned car too! More
Carson nissan has the greatest Service Department ever and the mechanics/technicians you're just outstanding you keep me smiling with the performance of my vehicles and I love it I love it, I love it, tha and the mechanics/technicians you're just outstanding you keep me smiling with the performance of my vehicles and I love it I love it, I love it, thank you Carson Nissan. Larry and Milton from the service department and mechanics. More
This was the first major service for my car at almost 40,000 miles. They were very thorough and even found a chunk of metal wedged in one tire. They did their best to make to keep it affordable and quick 40,000 miles. They were very thorough and even found a chunk of metal wedged in one tire. They did their best to make to keep it affordable and quick. Much appreciated! More
Mr Taylor is very professional, friendly, polite, and very easy to work with. Very good customer service when I approach his desk. He needs a raise!! :) Lol very easy to work with. Very good customer service when I approach his desk. He needs a raise!! :) Lol More
This has been my dealership of choice for aseveral years.good Service ,friendly and affordable.I love the complementary car wash.they all do a great job. Thank you years.good Service ,friendly and affordable.I love the complementary car wash.they all do a great job. Thank you More
John followed up with us and Christina followed up immediately and treated us very professionally as if we were her only customers. She returned phone calls promptly, answered all questions and met u immediately and treated us very professionally as if we were her only customers. She returned phone calls promptly, answered all questions and met us upon arrival the morning of service and again at pick up time to make sure we were satisfied and that everything was taken care of. We couldn't be happier with the treatment we received from both Christina and John. John even went over a few more questions I had about the car. More
Christina was truly awesome. I took my car in because of some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could no some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could not miss in between that time, so she said she would let me know within the hour what my diagnostics was. At the hour she came to me and told me the issues and then she told me that she knew I had an appointment and had a rental waiting for me already! I was grateful! She called me later in the day to give me updates, and I never once felt that I was in HER way, the way I have felt with other service reps in the past. I can go on and on about how great she was, but I will just say that she truly made this trip an easy one and above all her customer service was beyond exceptional! More