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Carson Nissan
Carson, CA
3,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,275 Reviews of Carson Nissan
December 31, 2018
Excellent sales Lai-Che was an excellent sales person. She was attentive to our needs and was patient during the whole process. She was not too pushy. Lai-CS had gre Lai-Che was an excellent sales person. She was attentive to our needs and was patient during the whole process. She was not too pushy. Lai-CS had great amount of knowledge about the cars. More
by dadcm58
Employees Worked With
Lai-ce Shum
December 30, 2018
First New Car Purchase I appreciate the time and effort that the staff put into closing out deals. I want to mention that Jessie Avila was extremely patient with my decision I appreciate the time and effort that the staff put into closing out deals. I want to mention that Jessie Avila was extremely patient with my decision making process and I can't thank him enough for sticking it out and getting me into a brand new Altima. More
by jose0214
Employees Worked With
Victor "Keno" Perez, Jessie Avila
December 30, 2018
Amazing Customer Service I went in to Nissan just shopping around. I initially wanted to get a Honda Accord. But, after visiting Carson Nissan I quickly changed my mind. Alenj I went in to Nissan just shopping around. I initially wanted to get a Honda Accord. But, after visiting Carson Nissan I quickly changed my mind. Alenjdra, Fausto and the financing manager was absolutely amazing. I would definitely recommend this dealership. The 2019 Nissan Altima drives amazing and I’m very comfortable in it. More
by 2011Chike
Employees Worked With
Alejandra Mejia Lopez, Fausto Salazar, Lauren Oliver
December 29, 2018
Picked up car worse than I left it Brought my car to Carson Nissan to make sure trailering my car to California didn't ruin my alignment because brand new tires are pricey (just install Brought my car to Carson Nissan to make sure trailering my car to California didn't ruin my alignment because brand new tires are pricey (just installed new tires). I get the car back and to drive straight I have to turn to the right. I barely left the parking lot and I knew my xxxx was xxxxed. I should have known when I heard the tires fighting each other on the shop floor (sounded like nails down a chalkboard). I brought the car back and asked for it to be fixed, "sorry our tech went home for the dodgers game" I bring the car back 4 weeks later because I was out on business, car sat at the airport. Finally schedule a new appointment, bring the car to the shop, they said the tires are bald and we can't do an alignment with bald tires. I ask for my $560.00 dollars back, they said "no, sorry" I asked to talk to the manager they took my number and said she would call, (She never did) I brought my car to West End Alignment & Auto Repair, They fixed my alignment and gave me the laundry list of alignment issue. One!!! the cam bolt was completely lose which xxxxed up my camber on the drivers side, hence the steering to the right, Second!!! One of the bolts was completely in backwards. My car now is perfect and I have a new set of tires on the way. WEA only charged me $180.00. More
by illtra1200
Employees Worked With
Mayra Gutierrez, Miguel Moran, Oscar Masias
November 21, 2018
REALLY REALLY PROS! You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't know what to attribute to. Of course when I showed up to the dealer, it wouldn't make the same noise! But they were patient and careful, and based on my description, they finally heard what I had been talking about. What started out as a strange noise which caused concerns, ended up being a $350 repair job; they informed me it was covered by warranty :) Never taking my Nissan NV200 any place else. Way to go TEAM! More
by fgruberCPA
Employees Worked With
Chris Ayala
November 14, 2018
Excellent and dependable service Ease of use of coupon and the shuttke service were two of the many services given. complimentary car wash was great! the check out in the cashier depa Ease of use of coupon and the shuttke service were two of the many services given. complimentary car wash was great! the check out in the cashier department can be improved - slow service More
by jazzie
Employees Worked With
Kevin Hidalgo
November 05, 2018
Great service I’ve gone there to get my service for my new car for a year and a half! They have great customer service. Great ammentaties in the waiting room. Espec I’ve gone there to get my service for my new car for a year and a half! They have great customer service. Great ammentaties in the waiting room. Especially that I have a baby and 6 year old they can play in the kid room and eat popcorn for the 6 year old. More
by Sil132
Employees Worked With
Christina Martinez, Chris Ayala, Jeff Morgan
November 05, 2018
Amazing Purchase Being so negative in my old car made it almost impossible to find a place who would sit down and actually take the time to work me a deal! Here @ Cars Being so negative in my old car made it almost impossible to find a place who would sit down and actually take the time to work me a deal! Here @ Carson Nissan YOU MUST go w Jessie Avila! I just whipped out a brand new Altima SR 2019!!! For an amazing price! Thanks for being so amazing Jessie, your hard word doesn’t go unnoticed! I promise!!! And as for managers, James is an extraordinary person!! Thanks for working my deal!!! More
by Cubanita96
Employees Worked With
James Vinasco, Jessie Avila
October 23, 2018
Best dealer service department I've been to. Carson Nissan is great about getting you appointment as soon as possible. Each time I've been in they have completed the work in a timely and careful Carson Nissan is great about getting you appointment as soon as possible. Each time I've been in they have completed the work in a timely and careful manner. Recently, we had an issue with our Rogue that was not covered under warranty. Ryan, my customer in service rep, recognized that the issue was not caused by us and contacted both Nissan and the service manager at Carson Nissan to advocate they fix the issue as if it was covered under warranty. Happy to say Ryan called recently say they would cover it. Thank you Ryan! Your commitment to the customer is without question. More
by youtp
Employees Worked With
Ryan in service, Christina Martinez
October 10, 2018
Thank you, Jerry for your recommendation of Carson Nissan! I just want to thank Jerry for his recommendation of Linda at Carson Nissan. Her right-hand person Lai-ce Shum was knowledgeable and understanding and I just want to thank Jerry for his recommendation of Linda at Carson Nissan. Her right-hand person Lai-ce Shum was knowledgeable and understanding and worked with my sister and I to make the best decision. We ended up trading our 2013 Nissan Juke for a 2018 Kicks and got a great deal. Working with such caring people was a real treat and made the experience worthwhile! Thank you again for the advice and the referral! More
by jtbwriter
Employees Worked With
Lai-ce Shum, Fred Berzunza
