Carson Nissan
Carson, CA
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3,275 Reviews of Carson Nissan
The guys at Carson Nissan were great; I have not been to any other dealership with a smoother process. I wanted a Nissan Cube, and Felipe was very informative with the vehicle, showing me settings and featu any other dealership with a smoother process. I wanted a Nissan Cube, and Felipe was very informative with the vehicle, showing me settings and features in the car that other dealers had no clue about. Also, unlike the other dealerships I visited, Felipe did not constantly try to push unwanted trim packages or cars; instead, he showed us available cars that were along my preferences. The buying process went rather smoothly, and there weren't any 'last-minute' add-ons at Carson Nissan, something that I actually experienced at other dealerships. Even after purchasing the Cube, Felipe helped me out with any issues or questions I later had with the vehicle. If you need a Nissan in the Los Angeles Area, I would seriously not go to any other place than Carson Nissan. More
We were in the market for a Nissan Murano and shopped around with a lot of dealers. Although we live in San Diego, we decided to purchase from Carson Nissan because of the friendly, helpful and prompt re around with a lot of dealers. Although we live in San Diego, we decided to purchase from Carson Nissan because of the friendly, helpful and prompt responses from Ray, the internet manager. She quoted us a great price and brought a car over from another dealer because they didn't have what we wanted on the lot. When we arrived, the car was there, as promised. Our sales consultant, Martel, was equally friendly and helpful. When I complained that the stereo in the vehicle didn't sound right, Martel agreed. This honesty was refreshing in a car salesman; I would have expected him to tell me it was fine so he could sell me the car. The folks at Carson seemed genuinely concerned about giving us what we wanted, rather than trying to sell us what they had. During the deal, both the GM Frank and Ray came over to make sure we were happy. It took a long time, but we walked away with a great car at a great price and I feel confident that if anything goes wrong with the car they will take care of it. More
Ardy was a great salesperson. He explained a lot of things about the car we were interested in. He answered a lot of our questions and listened to our concerns. He was very friendly and it felt comfor things about the car we were interested in. He answered a lot of our questions and listened to our concerns. He was very friendly and it felt comfortable to talk to him. He gave us great customer service. Thank you Ardy! Also thank you to Lisa who was very friendly and gave us great customer service in the finance dept. More
I was about three weeks away from having my first baby and needed and wanted to get a new vehicle before the arrival of my baby. Although this was a priority from me, getting around was not that easy. M and needed and wanted to get a new vehicle before the arrival of my baby. Although this was a priority from me, getting around was not that easy. Mike brought the vehicle to my residence and gave my husband and I a full review, and tour of the vehicle. He took the time to answer our questions and was very pleasant to work and spend time with. He helped point out safety features that will of course be of the utmost priority now with our new baby. I truly felt spoiled but appreciated this treatment because it made all the difference. Once we decide to move forward with the lease on the Nissan Rogue, Michelle came down to deliver the vehicle and go through all necessary paperwork. She was very organized and was able to help get all the formalities completed in a timely manner. Her follow up and accessibility has also been great. I don't feel like I signed the papers and now will be ignored, in fact, I feel like I have two people who can help make this Nissan ownership experience the best that it can and will be. More
Can i just start with " GREAT CUSTOMER SERVICE"!!!! On Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with a Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with any other dealership. I was greeted by Mike Garcia the service advisor, Mike was very helpful and just knew what he was talking about very very knowledgeable. Mike pretty much got me out of the dealership within 1/2 an hour. One of the main things and good about Carson Nissa is that they are an all makes dealership, It didn't take me long after to take my Lincoln Navigator for service. This group of people will go above and beyond for the consumer. I will definitely recomend this dealership to all my friends and family...... Customer Service at their best!!!!!! More
From the start, Martin Lira was a friendly, knowledgeable, and helpful sales person who answered my questions about the Murano, Rogue, Juke, and Pathfinder. Even with only limited time under hi knowledgeable, and helpful sales person who answered my questions about the Murano, Rogue, Juke, and Pathfinder. Even with only limited time under his belt as a Nissan sales person, it's clear that he has done his homework on the Nissan brand and gone the extra mile to learn the ins and outs of the cars he is selling. Thank you, Martin, for a wonderful buying experience...even with its unpredictable turns. Wishing you and the Nissan team all the best! More
Very helpful, they even walk you through all of the work they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have a they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have always been done in the time they said they were going to do it. More
I had already spent numerous hours scouring the internet I had already spent numerous hours scouring the internet educating myself on vehicles, costs, financing, car options, etc. I do my homework because I had already spent numerous hours scouring the internet educating myself on vehicles, costs, financing, car options, etc. I do my homework because a) I am on budget and b) as a female purchasing on my own, it's vital to have the info on hand before making such a critical decision such as purchasing a vehicle. I visited other dealerships before Carson Nissan, (as well as worked the internet) and was treated as expected (ranged from so-so, nice/friendly to insincere, to -let-me-take-advantage-of-you etc.) I have to also say this is not my first "new" purchase and i have done this before a few times, so I know what I am saying when I say CARSON NISSAN is a stand-out and I would recommend them to anyone -- esp single female friends-- looking for outrageously great customer service and a more-than-fair, great deal. I am not just saying this, -- all the perks and options I received went beyond what I expected to gain in a vehicle, given my budget, and the intense research I did. And this happened because the outstanding staff at Carson Nissan, specifically Ardy Nehad, Richard Vasile and Medhi Farrahi really went out of their way to exceed my expectations. and help me get the car I truly wanted. I was quite surprised at the level of customer service there -- beat other dealerships by a long shot. (how can one dealership be so different?) Like I said, i CHECKED THEM ALL. My family also cannot believe how hard everyone worked for me.... Ask any girl, the thing we dread most is to have to deal with pushy salesmen and then get coaxed into one of those infamous:"sales rooms" where we get cold hard pitches and are made to feel guilty if we walk away... I had one previous salesman in another dealership (let's just say it was in LA County) who refused to tell me specific numbers (like, how much they were willing to give me for a trade-in, for example) UNLESS I went for the deal right there, etc. .. WHAT A BREATH OF FRESH AIR Ardy, Richard and Medhi were! Everything was explained patiently and there was no big push. I felt 100% comfortable and 100% happy that I purchased my car there. Another item is the financing -- not a fun topic for many of us -- but I can tell you everything was EASY, honest, upfront, and I have never seen a finance director work so hard to get me the best deal possible... I will spare you the details but let;s just say I was so grateful I prayed special blessings on these guys who went beyond expectations to assist me. I enthusiastically recommend Carson Nissan to anyone -- two thumbs up! More
The salesman that assisted me was very polite. He describe everything for me to easily understand. He was very honest and very helpful in helping me decide which car was the best for me. I went in an describe everything for me to easily understand. He was very honest and very helpful in helping me decide which car was the best for me. I went in and felt I was dealing with my own family. After I decided on the car I wanted, they explained everything to me and gave me exactly what I wanted. They never tried to sell me something I did not want. As a customer I loved that and I love my new Nissan. More
The moment I walked in they showed interest in me. I was The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attenti The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attentive. And most importantly for me, always looked after my interests. I went out very satisfied with the place. A special thanks to Mike for his hospitality. More