Carson Nissan

I went on the internet to locate info on Gia/Nissan autos.I submitted an auto loan finance application to CarPro Gia and Carson Nissan.A Michelle Peratta from the Nissan dealer and Julie Wong from CarP autos.I submitted an auto loan finance application to CarPro Gia and Carson Nissan.A Michelle Peratta from the Nissan dealer and Julie Wong from CarPro called me back the next day.However,Julie Wong was rather gruff and unintelligable.Mrs. Peratta was courteous,helpful and spoke English quit well.On 06/17/2011,I decided to visit both dealerships.I went to Carson Nissan first.Initially,I talked to "Laice"(Peratta was on vacation),who introduced me to Martel Creer,Sales Consultant.He provided me with a good attitude,technical support and quality customer service in a timely/positive manner.Also,he provided me with free coffee at his own expense.Later,after the auto purchase was finilized,he took me around and introduced me to everyone in the dealership.A free carwash and a full tank of gas was also provided free of charge.These additional services reinforced my decision to select this dealer as being the right decision.I did not need to go to CarPro Gia.Later,I met Alex Farrookh,the Finance Mgr. to complete the paperwork.The cumbersome paperwork was completed in a timely manner.I inquired about the LoJack Protection Systems and Security Plus Plans available.Both were explained to me in clear and concise detail with all options.I decided on the LoJack System only.He was very helpful,courteous,professional and knowledgeable.The entire dealership supplied my wants and needs,treating me as you would want to be treated yourself.I believe this dealership will become known for its excellent customer service.Overtime,I think it will bring in more customers than any promotions and price slashing that can be done.In summary,They did not make any promises that they could not keep,they listened to my concerns/viewpoint,were helpful even though there was no profit in it.,took the extra step and threw in extra benefits.All the staff was helpful,courteous and professional.On a scale of 1 thru 10,1 being the worst and 10 being the best,I would give this dealership a 10 without reservations. More

My experience with Carson Nissan was five star quality!!! From the get go Marvin was ready to answer my million and one questions about the cars I was interested in. I very much appreciated that he not only From the get go Marvin was ready to answer my million and one questions about the cars I was interested in. I very much appreciated that he not only showed me the Altima but also the Sentra...I drove both and although the Altima would be a better sale for him I did not feel any pressure to get the more expensive car. Once Marvin had me test drive both cars, answered all my questions, and showed me the great features each car had to offer it was time to crunch the numbers. When all my information was taken and we were figuring out the specifics Alberto joined in to help close the deal. Allberto is the assistant sales manager and was another very helpful and insightful person. Alberto made it easy for me to understand what I could afford and what my options were as far as lease or buy and monthly payments. When I made my decision I decided on the 2011 Nissan Altima and I absolutely love it. The final step was to go to the finance department, where I met Alex. Once again another great person. Alex was very patient with all of the paper work and explaining to me what I was signing as well as what it meant. If and when I had a question on something he was extremely knowledgeable and always had a quick answer. Alex made me feel very sure of what I was signing. Overall, everyone at Carson Nissan was awesome!!!!!! More

John was very approachable. He helped us get a good deal on the car that we wanted. Everything was explained thoroughly and easy to understand. on the car that we wanted. Everything was explained thoroughly and easy to understand. More

John was a really great helped ! he helped me to get the car ive been wanting ! hes very friendly and attentive ! My parents were always into toyota but with his customer service and the great attention , t car ive been wanting ! hes very friendly and attentive ! My parents were always into toyota but with his customer service and the great attention , they might be willing to be back soon ! thanks so much :] More

John and A.C. made our buying experience at Carson Nissan the most positive and memorable to date! Both stayed late, well beyond closing to ensure we had the X-Terra we wanted at the best possible price. the most positive and memorable to date! Both stayed late, well beyond closing to ensure we had the X-Terra we wanted at the best possible price. We got a wonderful deal, difficult to match anywhere else. As we had shopped around at several dealerships that day, Carson Nissan won us over completely. John did an amazing job informing us about the car and the process. His candor and calm, cool demeanor made this the least stressful purchase experience we could have asked for. He even assisted us in transferring all gear from our trade in! He checked on us frequently to ensure our needs were met or exceeded! A.C. was honest and forthright in laying out understandable and reasonable terms. No hard sell here! Other dealerships should take notice from their fine example. My wife and I would like to extend our sincere gratitude for their efforts on our behalf. Their level of professionalism and understanding made all the difference between walking our the door with something truly amazing and just a great car. More

Carson Nissan made me and my family very comfortable while shopping for a car. They were all extremely helpful and had amazing service. I would highly recommend Carson Nissan to any of my friends or fam while shopping for a car. They were all extremely helpful and had amazing service. I would highly recommend Carson Nissan to any of my friends or family. THey had great service and great employees. More

John was very friendly and very helpful throughout the whole sale process. He got his manager to help communicate with my dad since my dad didn't speak English. Excellent costumer service! whole sale process. He got his manager to help communicate with my dad since my dad didn't speak English. Excellent costumer service! More

i would like to thank Rene for being so nice and accommodating to us. i am really happy with my experience of buying my new vehicle. It is hard to find a salesman like Rene nowadays. He gives 100% c accommodating to us. i am really happy with my experience of buying my new vehicle. It is hard to find a salesman like Rene nowadays. He gives 100% customer satisfaction. i would definitely recommend Rene to my friends and family. More

Gilmar provided very friendly and excellent service. Despite his English he explained things pretty well, most of the Thanks Gil.problems were with understanding us. Despite his English he explained things pretty well, most of the Thanks Gil.problems were with understanding us. More

Our experience at Carson Nissan was the BEST car buying experience I've had. This was the third new car buying experience I've had and it was hands down the most hastle free! Michelle and Martel were ver experience I've had. This was the third new car buying experience I've had and it was hands down the most hastle free! Michelle and Martel were very friendly, professional, and made our car buying experience easy. During our search for a new car we visited many dealerships(mostly Nissan) but none provided the level of customer service that Carson Nissan provided. It was clear that many other dealerships dont offer you a good price until you negotiate for hours. And even then it may not be a god price. At that point, I've already lost trust. Michelle and Martel were able to offer a good price right away, making our decision to buy a Sentra an easy one! Carson Nissan has an incredibly professional feel and atmosphere. Everyone was freindly, courteous, and welcoming. Best of all there were no pushy sales tactics and no pushy sales people! If you want a great car buying experience I would highly recommend Carson Nissan. After all, driving a new car is a great feeling, so shouldn't buying one also be? More