Carroll Chevrolet
DeLand, FL
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Warrenty and dishonest I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty because I don't have receipts for oil changes I don't have them because they were in the vehicle when it got towed there but they magically disappeared and the y stated I made up different stories about them which is not true I kept trying to tell them they were in the car but they not I brought everything else I could find not good enough. But I have had a small business in this community for 20 years longer than your dealship has been hear. I havent stayed in business that long because I lied. More
Purchased car for my wife Purchased a new car for my wife. Dealership was Helprin everyway. I dealt with Rob Farish as salesman. He had a great personality and helped me in Purchased a new car for my wife. Dealership was Helprin everyway. I dealt with Rob Farish as salesman. He had a great personality and helped me in getting my best deal. I live 2 hours away and would drive it again to deal with Starling!! Thanks again Rob! Be Blessed! More
Rectifying a mistake The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recog The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recognizing this dealership and it’s employees displayed qualities deserving of a 5 star review. More
great people best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel v best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of. More
Your jd powers ads. I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chine I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chinese group. To much information available to a foreign country that steals our technology. Just my opinion.... More
Rude salespeople, customer service is a foreign concept I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planne I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planned to buy a car here, not now. Don’t waste your time! More
Professionally handled The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not up The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not updated. More
Poor service When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye conta When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye contact he continued to work on his computer and said you don't mind if I don't look at you I'm on the computer. This really makes you feel small when you trying to ask questions and he'd rather work on his computer. Service manager also treated me poorly when I said my dashboard was broke up he says that's not their fault. Being an old car it's an Irreplaceable item and I did get angry and I laughed and he followed me out there like I was some kind of criminal. Needless to say I won't be back. If I need service done Tire Kingdom has always been my best bet. And you could be sure that's where I'll be going. More
They are happy to waste your time Saw online trucks I'm interested in. Called in advance with stock numbers to be sure trucks were there. Lady said yes they are here. Showed up and was Saw online trucks I'm interested in. Called in advance with stock numbers to be sure trucks were there. Lady said yes they are here. Showed up and was told those trucks are not here but can be here tomorrow. Let me show you something similar or come back tomorrow. Trust lost on day one. Do not deal with dishonesty Just a heads up More
Starling uses underhanded tactics to get their way Bought a 2017 Silverado from starling. Jason the sales manager realized a mistake in the contract in my favor after it was executed. To coerce me in Bought a 2017 Silverado from starling. Jason the sales manager realized a mistake in the contract in my favor after it was executed. To coerce me into paying more they deliberately sent misleading information to the lenders to stop the financing in hopes they can void the contract under their cancellation policy. This is sleazy underhandedness to put pressure on a buyer. Fortunately The lender put in writing why they denied you. More fodder for the lawyers. These guys threaten and intimidate to get heir way. Can't be trusted. More