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Carroll Chevrolet
DeLand, FL
98 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 98 reviews
November 22, 2019
My experience at the parts dept. I have not bought a car here. But, I went to the parts dept. and dealt with Mark. He was very nice, and went out of his way to be sure he understood I have not bought a car here. But, I went to the parts dept. and dealt with Mark. He was very nice, and went out of his way to be sure he understood what part I was wanting. He even talked to a serviceman to learn more info for me. I appreciate his going the extra mile to help me get what I needed. As a former business owner, I know he is a big asset to Starling. I hope he reads this review. More
by Stake98
Employees Worked With
Mark in parts dept
October 22, 2019
bad car buying experience I was told I would be given a 2 year warranty which then they charged me for. I was to receive a full tank of gas which I had to drive back from new S I was told I would be given a 2 year warranty which then they charged me for. I was to receive a full tank of gas which I had to drive back from new Smyrna beach to receive. the car was not cleaned found 3 bottle caps 4 gum wrappers and a dirty tissue under the seat. I called several times and asked to speak to management but no one picked up and I was told that they didn't know when jack starling was in. More
by br
Employees Worked With
eddie santiago derrik fugere
May 19, 2019
Awesome experience-awesome dealership No pressure, very patient. Looking forward to getting the same experience from their service department. Many thanks to Brittney, Angel, and Eddiie -y No pressure, very patient. Looking forward to getting the same experience from their service department. Many thanks to Brittney, Angel, and Eddiie -you’re awesome! More
by T. Holder
Employees Worked With
Brittney, Angel Santiago (salesman) and Eddie Santiago (Finance Director)
January 18, 2019
Multiple mistakes I leased a new Equinox three weeks ago. They had already contacted me about a mistake with the paperwork and I had to sign new paperwork. I found ou I leased a new Equinox three weeks ago. They had already contacted me about a mistake with the paperwork and I had to sign new paperwork. I found out from my insurance company that the VIN on my car did not match any VIN in the state of Florida. They did all my paperwork on the wrong car! Now I have to take the one I have back and get the one that matches the VIN number. They cannot fix the mistake. So I am stuck with a car that I test drove and did not want. More
by chibear99
Employees Worked With
Salesperson Danny Rodriguez
January 07, 2019
Warrenty and dishonest I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty because I don't have receipts for oil changes I don't have them because they were in the vehicle when it got towed there but they magically disappeared and the y stated I made up different stories about them which is not true I kept trying to tell them they were in the car but they not I brought everything else I could find not good enough. But I have had a small business in this community for 20 years longer than your dealship has been hear. I havent stayed in business that long because I lied. More
by Preston1108
Employees Worked With
Brent or Brett
November 20, 2018
Purchased car for my wife Purchased a new car for my wife. Dealership was Helprin everyway. I dealt with Rob Farish as salesman. He had a great personality and helped me in Purchased a new car for my wife. Dealership was Helprin everyway. I dealt with Rob Farish as salesman. He had a great personality and helped me in getting my best deal. I live 2 hours away and would drive it again to deal with Starling!! Thanks again Rob! Be Blessed! More
by David Supercharged
Employees Worked With
Rob Farish
November 04, 2018
Rectifying a mistake The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recog The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recognizing this dealership and it’s employees displayed qualities deserving of a 5 star review. More
by Dave
Employees Worked With
Brittany Steel
October 26, 2018
great people best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel v best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of. More
by kkeats843
Employees Worked With
kyle , Kevin Stuckey, Jack Starling, Jorge Magluta
October 07, 2018
Your jd powers ads. I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chine I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chinese group. To much information available to a foreign country that steals our technology. Just my opinion.... More
by Chiefbill
Employees Worked With
Lots but forgot their names
March 31, 2018
Rude salespeople, customer service is a foreign concept I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planne I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planned to buy a car here, not now. Don’t waste your time! More
by Alygatorz
Employees Worked With
Jack Starling, Jorge Magluta
