Carroll Chevrolet

Poor prep for vehicle upon delivery, far cry from showroom condition!!! Last car I bought was spotless when picket up at Starling dealership and expected the same for this new car!!! showroom condition!!! Last car I bought was spotless when picket up at Starling dealership and expected the same for this new car!!! More

My experience for 6 years has been with service and that starts with the service writer/counselor. I have the best in Brandon Bollhorst! He is knowledgeable, watches my service-repair charges and causes m starts with the service writer/counselor. I have the best in Brandon Bollhorst! He is knowledgeable, watches my service-repair charges and causes me to leave the dealership with confidence that all was done well. More

As always Brent Chilson was professional, courteous and knowledgeable. His recommendation actually saved me money on this service. knowledgeable. His recommendation actually saved me money on this service. More

My visit to Carroll Chevrolet was short and to the point. I was out of the dealership in about one hour. The salesman, Derek, was very professional and friendly, as well as very thorough in explaining the I was out of the dealership in about one hour. The salesman, Derek, was very professional and friendly, as well as very thorough in explaining the details. Shelby from Internet Sales was awesome as well! More

Brent was both prompt and informative. I feel he went above and beyond. I will continue to seek Brent out on any further questions and service on my Yukon. I feel he went above and beyond. I will continue to seek Brent out on any further questions and service on my Yukon. More

Excellent in very professional and friendly on point. Let me know what was done an what maybe needed later down the line Let me know what was done an what maybe needed later down the line More

Brought in our 2024 Cadillac Lyriq for service because the active noise cancelling didn’t seem to be working. The service guy, Frank, had zero clue how to check it and asked “is that even a big deal, did the active noise cancelling didn’t seem to be working. The service guy, Frank, had zero clue how to check it and asked “is that even a big deal, did the salesman sell you on it or did you research it yourself?“ he also said he was t trained on it and since its brand new that no one was. He basically thought it wasn’t a big enough deal for me to have brought our car in to be fixed. I waited an hour to hear that nonsense, worst dealership experience I’ve ever had. I’ll drive an hour or away to find a better dealership. What crap and Frank needs to be fired! More

Worked with Jovi and Anthony to get my car and they were great. They did everything they could to make sure I got a great deal. Would definitely see them again. great. They did everything they could to make sure I got a great deal. Would definitely see them again. More

Dealership not recommended they wanted you to keep coming back to them for repairs, I have been doing my regular maintenance there since I trust them do their job then I found out they messing up with my ca back to them for repairs, I have been doing my regular maintenance there since I trust them do their job then I found out they messing up with my car just to fool me into paying so much more for the repairs I even bought my car brand new, they just found out I had a misfire on my engine and loose spark plugs that looks like it has been going on for a while how come they never told me there was something wrong when I did my maintenance there previously charged me $190 for the diagnostic without even telling me the breakdown of charges and why I had to pay this amount when I choose the free services when I booked online, I expected just the tire rotation and oil change would be the only charges I had to pay but no wasn’t the one I expected. Aside from the 190, they charged me $820 total for the repair, cmon why you robbing people money in the first place when you could’ve avoided this problem beforehand when you did my maintenance? Unless they intentionally make money out of breaking people’s car so they keep coming back to you all the time for repairs? Just not great 🤦‍♀️🤷🏻‍♀️ More