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Carroll Chevrolet

DeLand, FL

4.0
94 Reviews

2800 S Woodland Blvd

DeLand, FL

32720

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Showing 94 reviews

February 13, 2024

As always Brent Chilson was professional, courteous and knowledgeable. His recommendation actually saved me money on this service. More

by ajduld@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Chilson
February 05, 2024

My visit to Carroll Chevrolet was short and to the point. I was out of the dealership in about one hour. The salesman, Derek, was very professional and friendly, as well as very thorough in explaining the More

by msnyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek (Sales Associate), Dustin Del Valle
January 26, 2024

Brent was both prompt and informative. I feel he went above and beyond. I will continue to seek Brent out on any further questions and service on my Yukon. More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Kevin Stuckey
January 22, 2024

Excellent in very professional and friendly on point. Let me know what was done an what maybe needed later down the line More

by barretclone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Stuckey
January 15, 2024

Brought in our 2024 Cadillac Lyriq for service because the active noise cancelling didn’t seem to be working. The service guy, Frank, had zero clue how to check it and asked “is that even a big deal, did More

by Tclloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
October 11, 2023

Worked with Jovi and Anthony to get my car and they were great. They did everything they could to make sure I got a great deal. Would definitely see them again. More

by Sld3785
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovi
October 04, 2023

Dealership not recommended they wanted you to keep coming back to them for repairs, I have been doing my regular maintenance there since I trust them do their job then I found out they messing up with my ca More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Griffin
July 14, 2022

Worst experience I have ever had buying a car. To Start off I waited 4 1/2 months to get my truck after purchasing , not a special order they just didn't have it on the lot waiting for it to be del More

by Unimpressedperson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jc, Derek and a few others
Jul 15, 2022 -

Carroll Chevrolet responded

Mr. Petras, As you know there is a global pandemic that has been going on for over 2 years now. Because of that there has been major challenges across the supply chain ladder along with transport issues. You have bought more than 1 vehicle from us during this time and you know we do not have any control over any of that. We gave you a loaner vehicle while your truck is being looked at in service and hope to have it back to you quickly. We appreciate your patience during this time. Thank you, Management

June 13, 2022

It was mostly my fault. Went in hungry and tired. They didn’t take my trade value off of financed price so I ended up paying taxes on that. Had a tag to transfer but they so More

by jameschris35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Jun 14, 2022 -

Carroll Chevrolet responded

We appreciate your review. There are some questions so if you could reach out to (386) 734-2661 and ask for one of the managers we would like to get more information and work toward a resolution. Thank you.

February 17, 2022

Please do not purchase extended warranties at this dealer. The financier Sammy behaves very well at the time of selling these guarantees, at the time of canceling them he does everything possible not More

by Villamilcarlos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC AND SAMMY
Feb 21, 2022 -

Carroll Chevrolet responded

Good Morning Carlos, we apologize for the delay. In these current times there are some things that are out of our control but I'm happy to report that you were refunded your money. If there is anything else we can do, please let us know. Thank you again for your patience.