Carroll Chevrolet

very poor customer service did not have the car we wanted gave us a terriable price on a chevy vruze which we did not want!!!! they said they could not get in a chevy hhr because they did not sdell.the peop gave us a terriable price on a chevy vruze which we did not want!!!! they said they could not get in a chevy hhr because they did not sdell.the people were not helpful at all.did not work with us!!!! i would never ever recommend this dealership to anyone More

I brought my 99 blazer in there for fuel system problems. I let them know it sounded like the car got no fuel upon startup. Gary called me back and stated the problem was the battery? and the fuel injectio I let them know it sounded like the car got no fuel upon startup. Gary called me back and stated the problem was the battery? and the fuel injection system needed cleaned. I told him that I just had it cleaned the prior month. He insisted that was the problem. So he said for 425 it would be fixed. I agreed, didn't really care what was wrong as long as it was fixed. I get there to pick up the vehicle and go pay there was and error with his calculations so the actual total was 275. Figured this was great. Go to my vehicle and it starts the same way. Get Gary and he brings over the mechanic. I explain to the mechanic what the car is doing and he says it sounds like the fuel regulator is bad. He gets his guage out and amazingly it is bad. I ask him why he didnt check this before and he stated that he wasn't told this was the problem. So now Gary says well this will be another $300 so I ask him is this really going to solve the problem, he states it should thats what the mechanic says. I am running this alittle long so I will summerize. I will take the vehicle to another dealer to be repaired. I expect when I am paying $75 and hour to get qualified technitions, I get them. If I wanted someone to keep changing parts I would have done it myself. Now I am out 275 am have the same problem. Oh by the way I am still waiting for Bruce to call me back. More