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Carriage Kia of Woodstock - Service Center

Woodstock, GA

2.7
154 Reviews

154 Reviews of Carriage Kia of Woodstock - Service Center

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February 01, 2020

Service as it should be, relaxed, informed, priced appropria tely. I like going her because they get the job done quickly, and keep you informed along the way. More

by golfingoften
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Thank you for taking the time to leave us this review and for choosing Carriage Kia of Woodstock. We are glad to hear that you had such a positive experience and we look forward to working with you again. Take care!

February 01, 2020

Can't complain. I was in there for about 45 minutes total. Not too bad. They did an oil change,tire rotation, and washed and vacuumed it out for me. More

by DWOODALL509
Recommend Dealer
Yes
Employees Worked With
Joseph Robbins
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Thank you for taking the time to leave us this positive feedback. It is fantastic to hear that you had a great experience with our service department and if you need anything else, we are here to help!

February 01, 2020

Service Excellent service, in and out in a timely manner and very nice comfortable waiting area. Service associate very nice and kept me up to date on progr More

by MSNELSON300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Siefkes
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Thank you for taking the time to leave us this review and for choosing Carriage Kia of Woodstock. We are thrilled to hear that you had such a positive visit with us and we hope to get the chance to work with you again soon!

February 01, 2020

This is the best dealership ever!! Provide awesome service, everyone is super nice and helpful. Service dept us through! Their concierge shuttle service is Awesome!! More

by DANAWARE68
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers Ryan and name???, Joseph Robbins
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Thank you for this great review and for choosing Carriage Kia of Woodstock. We are glad that you enjoyed our amenities and if you need anything else down the road, we are here to help!

February 01, 2020

oil change I scheduled my appointment today because I knew Eric was going to be there. He always makes me feel like a valued customer and gets my questions and More

by lastevenson27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Siefkes
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Thank you for taking the time to leave us this review! We always strive for 100% satisfaction, and it is great to know that you had a great experience at Carriage Kia of Woodstock. We hope to see you again soon, take care!

February 01, 2020

Eric in service is the best person I’ve had while owning my car! Thank you for all the help over the years! Keep it up! More

by GPOTZ83
Recommend Dealer
Yes
Employees Worked With
Eric Siefkes
Feb 03, 2020 -

Carriage Kia of Woodstock responded

We appreciate you taking the time to leave us this excellent review. We are glad that you your visits with Eric are always positive ones, our team works hard to ensure all customers leave our dealership 100% satisfied, so we're glad your visit reflected this. We look forward to working with you for miles to come, take care!

January 29, 2020

Routine service and recallGreat serviceSpecifically, I Routine service and recall Great service Specifically, I only take my car in for service when service advisor Eric is on duty I trust him explicitl More

by Marty
Recommend Dealer
Yes
Employees Worked With
Chandler williams, Mark Levy, Eric Siefkes
Feb 03, 2020 -

Carriage Kia of Woodstock responded

Hi Marty, thank you for taking the time to leave our dealership this positive review. We are glad to know that Eric always offers you valuable assistance and that he gives you top quality service you can trust. If you need anything else, we are happy to help. Take care!

January 18, 2020

Joe & Kevin of the "service" department held my car for 12 days without providing alternate transportation; telling me I need a new engine. I finally had my car towed to another dealer and within 4 hours, More

by Faeri
Recommend Dealer
No
Employees Worked With
Joseph Robbins
Jan 18, 2020 -

Carriage Kia of Woodstock responded

We apologize about the experience you had at our dealership. Your vehicle was not held hostage, we were diagnosing a possible engine component failure which required assistance from Kia tech line to proceed with a warrantable situation, which we believe this was. You decided you would tow your vehicle from our dealership to a nearby dealership which did repairs that we do not believe will correct the underlying concern and only have the effect of making you spend additional money out of pocket. It is very regretful that despite our honest and well-intentioned efforts you are still unsatisfied with your experience. We wish you the best with another Kia dealership.

December 28, 2019

After purchasing two (2) Kia’s - we can attest the Sales and Service of Carriage Kia of Woodstock is hard to beat. What we have truly appreciated is how as an owner you are greeted upon arrival by their S More

by DBoiler
Recommend Dealer
Yes
Employees Worked With
Their entire Service Staff, Shaun Smith, Eric Siefkes, Joseph Robbins, Kevin Parsons
Dec 30, 2019 -

Carriage Kia of Woodstock responded

Thank you for taking the time to share your recent experience with us! We thank you for being a continued loyal customer of ours and for choosing Carriage Kia of Woodstock. We look forward to working with you for miles to come, take care!

December 27, 2019

Joseph was very helpful we received great service at a great price in a timely manner we will be using carriage Kia in Woodstock for all our future maintenance More

by Mj
Recommend Dealer
Yes
Employees Worked With
Joseph Robbins
Dec 30, 2019 -

Carriage Kia of Woodstock responded

Hi Mj, thank you for choosing Carriage Kia of Woodstock and for taking the time to leave us this review. We are glad your experience was such a positive one and we look forward to working with you again soon, take care!

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