Carriage Kia of Woodstock - Service Center

Very comfortable and professional dealership I love going to Kia in Woodstock. They have all the conveniences of home and are very professional. The service department explains things extremely I love going to Kia in Woodstock. They have all the conveniences of home and are very professional. The service department explains things extremely well. More

Another ex Ellen service experience This was the 2nd time I brought in Mr 2011 Soul for service. Both times the work was discussed before the work was done.. Service was done in a reaso This was the 2nd time I brought in Mr 2011 Soul for service. Both times the work was discussed before the work was done.. Service was done in a reasonable time. I waited in the very nice waiting area and they checked to see if I needed anything.. the waiting area as well as the rest room were super clean. When the work was completed it was against discussed. More

Great Carriage Kia provide a great service while remaining professional. They even squeeze me in on the very busy day. The staff was kind and the facilities Carriage Kia provide a great service while remaining professional. They even squeeze me in on the very busy day. The staff was kind and the facilities were modern and very comfortable. More

Excellent Eric in the service dept. was professional and courteous as usual. Service was quick and efficient and prices are fair. I wouldn’t think of using anot Eric in the service dept. was professional and courteous as usual. Service was quick and efficient and prices are fair. I wouldn’t think of using another Kia dealer. More

Great service fast and returned car when promised. They washed my vehicle to perfection the car looked as it just got detailed I really appreciate the hard work . fast and returned car when promised. They washed my vehicle to perfection the car looked as it just got detailed I really appreciate the hard work . More

Customer service was at the top from beginning to end . Great eating area with free snacks and coffee. Well kept dealership with plenty of stock in parking lot.. was at the top from beginning to end . Great eating area with free snacks and coffee. Well kept dealership with plenty of stock in parking lot.. More

Gaskets, oil leak, coolant hose Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give me my car back unless him and his team knew it was safe to drive. More

Tail light replacement Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment was set More

Door Handles and Sunroof Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My experience with Eric and Carriage Kia in Woodstock, GA was good. I was however disappointed that I never received a letter about the handle recall. I had to call about it myself to discover the sharp paint chipping off was a recall problem. The recall was also only for the front doors and not the back even though they are all the same handle. The company Carriage uses for their after market sunroof installation had to install a brand new sunroof, however they must not have tested it out several times before returning it to Carriage and it stopped working on my way home. I knew there was a problem when it made a loud clunking sound when closing and opening. So I was a disappointed that they did not do their due diligence to make sure it was working before it was returned. They also returned my car with about a half a tank less than I had in it. However the recall issue, sunroof problem, and gas issue had nothing to do with Carriage Kia and the service they provided. Eric wanted to make sure I was happy and that everything was finally working. He provided me with a loaner car which is a must for me! The owner of my company asked me how I liked the service that Carriage provided and I told him that Carriage is all about customer service. Thank you Eric More

Service visit I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! More