Carriage Ford - Service Center

Perfect with complications My purchases of my brand new 2018 EcoSport went so perfect. It was very easy and smooth and exciting. Unfortunately, because it is a brand new line of My purchases of my brand new 2018 EcoSport went so perfect. It was very easy and smooth and exciting. Unfortunately, because it is a brand new line of cars ever, there are issues. I have owned my car for a week and I haven't even had it for a full 24 hours yet. It has been with Carriage Ford while they are trying to figure out how to make it safe and out of transport mode for me for continuous driving. I have complete faith in my team getting my car ready to drive for every day for the rest of the time I have it. I am beyond stressed out right now. I have recently replaced brand new sewage lines at my house (major $$) only to have figured out that my water line got cracked in the process and now I have a flooded yard and high water/sewage bills. While I am dealing with that mess and my yard destroyed, I am a Girl Scouts Leader and it is Cookie Season. Dealing with all that stress with my brand new car having some computer issues, this team has been on top of it and making sure I have a SUV I can drive and still do everything I need with my Girl Scouts/work/life and not worry about my car. Anything that is brand new is going to have issues when it's completely new to everyone. You feel that when your job decides to a make over of your computer system. However, you can count on this team. No matter how stressed and frustrated I am with everything going on Carriage Ford is taking care of me. You need someone on your side when it comes to buying a car. This is the team you want on your side. This is my 3rd car from them and with all the hiccups of having a car that can come up, I can count on them. More

Fair and Honest I would like to thank everyone at Carriage Ford. I recently purchased a vehicle from them and through no fault of theirs had some problems. The servic I would like to thank everyone at Carriage Ford. I recently purchased a vehicle from them and through no fault of theirs had some problems. The service department went above and beyond with repairs. Dustin is a great guy. I still had reservations about the vehicle and talked to Mr. Dean Book. He told me if I had any more problems he would do whatever it took to satisfy my wife and me. Yesterday I returned and ask him what they could do. He did exactly what he said he would do. I now have a 2 year newer vehicle and there was very little difference in the price. I would also like to thank my salesman Jared Goodman and Chase Timberlake. Also a shout out to Derrick in finance. I would definitely recommend Carriage Ford to everyone. More

They treat us like family. There is no other dealership I would use to either buy a car or for service. From management to service guys they are a great family organization. Can There is no other dealership I would use to either buy a car or for service. From management to service guys they are a great family organization. Can't wait to buy my next car. More

Service is what keeps us coming back Since the late 1990s we have bought cars, trucks, suvs and a crossover (Edge) from Carriage Ford. Jeff Stirn.has always treated us as family. The cu Since the late 1990s we have bought cars, trucks, suvs and a crossover (Edge) from Carriage Ford. Jeff Stirn.has always treated us as family. The customer service we have received has kept us coming back. Jeff and his sale team are professional, knowledgeable, available to answer quetions, etc. But they never come across as pushy, aggressive or like a "salesperson ". I have and will continue to recommend Carriage Ford . Becki and Tony More