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Carriage Ford
Clarksville, IN
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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332 Reviews of Carriage Ford
March 02, 2018
Great service and very helpful for a first time buyer The salesman Nick is a very good guy who gave great details of the vehicles, even took my vehicle to be inspected on his own time. Carriage Ford is my The salesman Nick is a very good guy who gave great details of the vehicles, even took my vehicle to be inspected on his own time. Carriage Ford is my first new vehicle buy, and hope to buy again in the future. More
by Calvinflex
Employees Worked With
Nick Mattingly
February 28, 2018
Review for used car sale Paula Jarrell & Jeff Stirn were very helpful & knowledgeable about the vehicles they sell. They were courteous & didn’t pressure me for the sale. I Paula Jarrell & Jeff Stirn were very helpful & knowledgeable about the vehicles they sell. They were courteous & didn’t pressure me for the sale. I love my new Ford Flex. More
by Pattyv
Employees Worked With
Jeff T. Stirn, Paula Jarrell
February 28, 2018
Great experience Everyone was very friendly and helpful. They took care of everything for me. Max went and filled up the tank, asked if he could set up my phone for m Everyone was very friendly and helpful. They took care of everything for me. Max went and filled up the tank, asked if he could set up my phone for me and even helped me put in my granddaughters car seat. More
by Cookg
Employees Worked With
Wes King, Max Abbott
February 26, 2018
First Ford Experience From the moment I stepped in the door, I was taken care of. Duane "Fireball" was not like other typical car sales guys I've dealt with in the past. H From the moment I stepped in the door, I was taken care of. Duane "Fireball" was not like other typical car sales guys I've dealt with in the past. He asked me my about the kind of car I was looking for and payment options. He let me take my time roaming the lot and didn't make me feel stupid with all the questions I asked. He also did not pressure me in any way and in less than 2 hours I fell in love with the Ford Fusion and bought it! Even the paperwork process was easy and quick. I am beyond thrilled to be a part of the Ford family! More
by Amber33
Employees Worked With
Duane Money, Derek Sherrell
February 24, 2018
Horribl Carriage Ford sold me a defective vehicle (2014 Focus) which has been recalled due to transmission issues which Carriage Ford and Ford Motor Company r Carriage Ford sold me a defective vehicle (2014 Focus) which has been recalled due to transmission issues which Carriage Ford and Ford Motor Company refuse to stand behind. Go online and search....the Ford Focus are well known to have these transmission issues. So, I make an appointment to drop off my vehicle and when I arrive they are not ready and tell me it will take an hour to get me a rental car. I couldn’t wait that long, so they ask me to bring it back the following day. I bring it back the next morning and they tell me my vehicle has too many miles on it to be covered by the recall, even though the recall information I received said nothing about any limitations regarding the mileage on the vehicle. So, I waste two mornings only to receive incompetent customer service and a bunch of runaround. I call Carriage Ford and speak to Dean Book, who gives me a 1-800# to call. I call this number and speak to someone who can hardly speak English, explain my problem to them and they basically tell me there is nothing they can do for me. I call Dean Book again and he tells me to call the 1-800# again because I must have not spoken to the correct department. I’m tired of the run around and tired of driving this defective vehicle that Carriage Ford refuses to repair. I’m on my way to look at a brand new vehicle and it definitely won’t be a Ford. I will also be sharing this post via Facebook, Instagram and Twitter so that the thousands of people around the world that I know and that follow me on social media are aware of Carriage Ford and Ford Motor Company’s failure to stand behind their products. More
by A89teamster
Employees Worked With
Dean Book
February 24, 2018
Great to Greater Friendly, treat you like family, worked with us to be able to get what we liked and afford,we are very happy, would definitely recommend, Friendly, treat you like family, worked with us to be able to get what we liked and afford,we are very happy, would definitely recommend, More
by Vlcrec2
Employees Worked With
Duane Money, Rick Gibson, Brandon Shea
February 21, 2018
2018 ford mustang gt experience Vanna was an amazing salesman. She was excited about bringing the product information to me and enthusiastic about the whole experience. She did a gre Vanna was an amazing salesman. She was excited about bringing the product information to me and enthusiastic about the whole experience. She did a great job. Body language and mannerisms were absolute professional and she wanted nothing more than for my experience to be exquisite. Very happy with the experience. Not to mention she helped me instead of taking her intended lunch break. Fantastic experience all in all. Great sales team member overall! More
by Mustang man
Employees Worked With
Vanna Fraim
February 21, 2018
First car purchaser Paula jarrell and the carriage ford family are really good people and they took care of me with no problem. I purchased a 2018 ford escape and i real Paula jarrell and the carriage ford family are really good people and they took care of me with no problem. I purchased a 2018 ford escape and i really like it. Thank you so much Paula and the carriage ford Family More
by Ddickerson32
Employees Worked With
Derek Sherrell, Paula Jarrell
February 21, 2018
Excellent experience I had not purchased a car since 2003. I still cannot believe I found the perfect vehicle with a great salesman. No pressure and you can see he loves h I had not purchased a car since 2003. I still cannot believe I found the perfect vehicle with a great salesman. No pressure and you can see he loves helping others find what they want . I am extremely satisfied with my purchase and I love my new ride ! Nick even took care of my car rental with enterprise. He programmed my phone and the radio stations I like. If you want a stress free car buying experience go see Nick ! More
by Maggie
Employees Worked With
Nick Mattingly
February 20, 2018
Smoothest vehicle we ever bought! Satisfied with salesman, merchandise, price, costermer service, information. Would use the salesman again! Very satisfied. Very satisfied, enjoying o Satisfied with salesman, merchandise, price, costermer service, information. Would use the salesman again! Very satisfied. Very satisfied, enjoying our new ride! Thank you very much. More
by 57T-bird
Employees Worked With
Zach Beedy
