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Carriage Ford

Clarksville, IN

4.5
336 Reviews

908 Lewis & Clark Parkway

Clarksville, IN

47129

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336 Reviews of Carriage Ford

February 18, 2025

Excellent service this February. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to More

by sadiemom99
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryan at service desk, Marty, Dean, Betsy, Fireball all 5 star service.
January 27, 2025

Not friendly. I was kind of intrusion to him. Brusque. Called to the cashier when they announced my Ford Ecosport was ready. She wasn't friendly but took my car More

by lelandhoward
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get their names. Don't believe it was Craig or Matt. They're smiling.
Jan 27, 2025 -

Carriage Ford responded

We would like to look into this further, and appreciate you letting us know about the issues. This visit does not meet our customer experience standards we have set, and is unacceptable. If you would please let us know the date of the service and your name we will work to resolve these issues. Please feel free to send this information by responding here, or privately to amanda@carriageford.com.

January 27, 2025

My daughter had her windshield wipers changed while away at school and one quickly fell off. I stopped by Carriage Ford where we bought the car in 2016 and they not only took the time to help with my mundan More

by cmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kidd, Brian Sorg & Brandon Goodman
December 30, 2024

Nice, friendly people who made buying truck easy. I would be happy to tell anyone who wants to buy, give Carriage Ford a look More

by Jhumphreys2458
Recommend Dealer
Yes
Employees Worked With
Mike Fekto
November 22, 2024

Debbie Rainbolt does an outstanding job taking care of my needs for my vehicle and Excellent follow up when finished. Thank you. More

by dbrew6019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Rainbolt
November 15, 2024

Excellent customer service… personnel were accommodating, friendly and knowledgeable… Have vehicles serviced and repaired and will continue in the future. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thompson, Craig Book, Amanda Jeffries
November 02, 2024

Took my f150 in for oil change. Did not have appointment but was checked in within a few minutes of arriving. One hour later I received a call telling me my truck was ready. Very go More

by Jeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
October 31, 2024

Had Great Experience with pick up and delivery very professional and courteous drivers. Great Job More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Money
October 27, 2024

Adam Osborn was great to work with. All of the sales staff worked to get us in our new Escape as quickly and pleasantly as possible. Returned to the service department a few days later. More

by sr1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes King
October 26, 2024

Excellent team to work with! !! Wes, Fireball and Zach worked fast and with great care! More

by HCouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Money, Wes King, Zach Beedy
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