Carr Chevrolet

We bought a Silverado on June 16, it was sent to detailing and to fill the gas tank. When the car was delivered to us prior to leaving no check list was gone over, we'd never purchased a New Car and detailing and to fill the gas tank. When the car was delivered to us prior to leaving no check list was gone over, we'd never purchased a New Car and didn't realize this fauxpaux. When we got the car home we noticed a dent in the fender. WE Immediately took pictures and called Carr Chevy and advised the dealer. They told us to come in the following wk (why not right away?) We went to the dealer and they promised to make an appointment with the Auto Body, they never did. We took time off work to go to the dealer, they told us to bring it to the auto body the following wk. We did this on Monday 7/9, for an ESTIMATE (WHAT?). We were promised a call back that day, by the Auto body shop and the Salesman. Nobody called so we called them, and left several messages that were unanswered and unreturned. They've cashed our check so Obviously they do not care that we rec'd a damaged car !!! More

Provided us false information concerning other dealer’s inventories. In doing so mislead us to purchase a new auto from their stock that we didn’t really want. We believed them when they told us t dealer’s inventories. In doing so mislead us to purchase a new auto from their stock that we didn’t really want. We believed them when they told us that the model we were interested in was “not available within a thousand miles”. We later checked the other inventories ourselves, and found four of the right models in the metro area alone. Carr refused all opportunities to make the situation right. We’ll NEVER go back to Carr Auto Group, and will continue to inform others how they do business. More

I can't remember her last name... But the woman Pat in the service department made me feel quite unwelcome. When I arrived at the service department it must have been lunchtime because there was hardly a the service department made me feel quite unwelcome. When I arrived at the service department it must have been lunchtime because there was hardly a soul to be found. I finally tracked down Pat and told her I just wanted my oil changed and she made me feel like that wasn't her department or area so I would just have to wait to get some help. She made a poor excuse of an attempt to actually get me some service since I guess my little oil change was of no bother to her. After a few minutes she went wandering off as well and I ended up asking a young man walking through the service area if he could find me help and he actually did! I have been a loyal Chevrolet owner for over 40 years, and have always gotten all required maintenance at a Chevrolet dealership, but I guess in this day and age loyalty isn't worth a dime anymore. I think I will have to seriously think hard before taking my vehicle into Carr Chevy again. Maybe I should just start taking my car to those Jiffy Lube or Meineke places and save myself the high price of getting my vehicle serviced through a dealership who doesn't have the time to bother with me or servicing my car. I give Carr Chevrolet and that Pat woman in service a big F in my book. More

I just had the most awesome buying experience. Ok, so I didn't buy the car but I took up a lot of this guys time. I told the guy that I was looking to buy a nice family car. I have a baby on the way and didn't buy the car but I took up a lot of this guys time. I told the guy that I was looking to buy a nice family car. I have a baby on the way and want something that would be good for another child or two. He suggested the Equinox with leather seats for formula and food mis-haps. Who'd of thought? So we took a test drive. I love this car. He was very thuro at what my needs were and put me behind the wheel of a car that fits us to a T. I have some personal issues to work out and will be back to see him to buy this car before the baby comes. This guy was hassle free, no presure and a great people person. I told him I wasn't buying today, he was understandable and told me to just come see him when I got things square. This guy said he was new, but he was great. I'd recommend CARR and Curt Hill any day! His number on his card is 503-307-3896. I asked for his email and he wrote it on the card TheChevyCarrGuy@aol.com We'll be back to see him in the next month or two for sure and I know we'll be back to see him for future purchases. Let him know that Lexy Walsworth sent you. If you have any questions about their service let me know lexywally@hotmail.com More

Tranny stuck in park three times, had to be jerks out by other makes. Chevy said it was fine. Tranny would not shift from 2-3 or 3-4 at times.Under full thrttle body acceleration, it would hang in third and other makes. Chevy said it was fine. Tranny would not shift from 2-3 or 3-4 at times.Under full thrttle body acceleration, it would hang in third and not shift to fourth, rev limiting to the max.Heated seats come on by themselves intermittently. Carr replaced some harness, but Chevy told them to replace another, which they never have, Power seats have a mind of their own as well. Have them shut off, but they still move without intervention. Brakes are REAL mushy when I first start driving the car in the morning. Repeated pumping still does not relieve this prolem. When driving at freeway speed, and have to apply brakes hard and fast, they fade real bad, and barely work.<br><br>HELP!!!!!!!!!!! More