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Carousel Nissan - Service Center

Iowa City, IA

4.8
288 Reviews

288 Reviews of Carousel Nissan - Service Center

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December 21, 2024

What a great dealership customer service is second to none they really helped me with remote start I had put in especially Patrick Flanagan he is a standup fella Thanks again More

by danh8711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flanagan
December 21, 2024

The people who work at this dealership are always a pleasure to deal with. The service managers, Pat and Nate, have been there for the whole time I have been a customer and I consider them friends. More

by CASTAGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annette Threatt
December 20, 2024

Brought the car in for a recall. They were fast, friendly, nice place to wait! More

by Rocketman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Pleased with service dept-wait area was nice. Overall service dept was very professional and friendly. More

by 49scottfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
December 19, 2024

Amazing service as always! !! Pat and his team are second to none!!! I will be a customer for Life More

by Josh Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanigan
December 19, 2024

I have always gotten great service when bringing in my car. They look over everything each time and let me know what needs to be done. More

by Sandra. Feeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
December 18, 2024

Was a complimentary oil change. Nate and Pat have always been very helpful. Thank you Guys. More

by LCROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate and Pat with Service Department
December 18, 2024

Very though and fast service great service people at was done right on time and all problems fixed More

by BLANGLEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Pathetic service provided. I go there because there no other Nissan dealer around this area. More

by Bhagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 21, 2024 -

Carousel Nissan responded

Bhagi, we regret to hear that you had this experience with us. Please reach out to us at (319) 337-5000 so we may assist you in moving forward towards a resolution. Please ask for Annette. Thank you.

December 18, 2024

Everyone was friendly, focused on our vehicle, and completed the work in an efficient, timely manner. Look forward to continuing the relationship! More

by jsymingtoncraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service Dept.
Dec 21, 2024 -

Carousel Nissan responded

Jsymingtoncraig, we are so pleased you enjoyed your visit to Carousel Nissan!

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