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Carousel Nissan - Service Center

Iowa City, IA

4.8
175 Reviews

175 Reviews of Carousel Nissan - Service Center

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June 15, 2024

The service department is amazing. They are super friendly and knowledgeable. I appreciate that they gave me an estimated time and were able to complete the work in under that time. Al More

by MEGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Carousel Nissan responded

Megz, reviews like this give us motivation and help us ensure we provide high-quality care.

June 13, 2024

This dealership is very good about doing above average work! Drop off was easy, It did take a bit longer than the first time you did my oil change. More

by BECKYKOCHICEMAN
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Carousel Nissan responded

Hello Beckykochiceman, thank you; we appreciate your feedback!

June 08, 2024

Always a pleasant visit. I trust the guys in the service department with my car. More

by pdecker1
Recommend Dealer
Yes
Employees Worked With
Patrick and Nate
Jun 28, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2024

I always find the service friendly, extremely knowledgeable, thorough, and fairly priced. I am quite happy with the staff and quality of the work done. More

by MPB2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Carousel Nissan responded

Mpb2525, thank you so much for your high rating!

June 01, 2024

The service department is consistently far above average in courtesy, cleanliness, attentativness, and honesty. We appreciate having our Murano cared for by this team. More

by JOHN.SUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 07, 2024 -

Carousel Nissan responded

John.sutherland, thank you so much for the positive review!

May 30, 2024

Prompt and courteous service as always, along with explanations of services rendered. In & out in an hour. More

by gt.johnson.52246
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 28, 2024 -

Carousel Nissan responded

Gt.johnson.52246, thank you so much for your high rating!

May 27, 2024

Carousel Nissan service department has been my go to service center since 2013. Outstanding service for 11 years. Pat and Nate are the best! Great customer service has inspired me to purchase 2 Nissa More

by EE4LIFE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 28, 2024 -

Carousel Nissan responded

Ee4life66, thank you for the high star rating!

May 26, 2024

Pat and Nate run a great service department. I appreciate the wait time and recommendations from them. I More

by KARIGERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanagan
Jun 28, 2024 -

Carousel Nissan responded

Hi Karigerst, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

May 25, 2024

Carousel Nissan has done all our servicing since we bought our Altima from them in 2011. The managers in service are very easy to work with and share helpful information about repairs that may be comi More

by BURNETT.ANITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with sales dept, worked only with service dept
Jun 28, 2024 -

Carousel Nissan responded

Burnett.anita1, we are so pleased you enjoyed your visit to Carousel Nissan!

May 20, 2024

Everything was excellent as expected, thanks. I hate using more than 15 words; please don't do that because my evaluation was 100%, but after writing the mandatory 15 words, it was 75%. More

by ROSOELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hi Rosoelectric, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

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