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Carousel Nissan - Service Center

Iowa City, IA

4.8
174 Reviews

174 Reviews of Carousel Nissan - Service Center

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August 30, 2024

Everyone was very courteous and helpful and knowledgeable and professional and I don’t have more to say. More

by barbarastanerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name. In service
Oct 04, 2024 -

Carousel Nissan responded

Barbarastanerson, we are so happy to read such a great review about Carousel Nissan!

August 29, 2024

Professional, fast, and done right! Thanks for the great service. Always a pleasure bringing the car in for service. More

by BLAWLER251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 04, 2024 -

Carousel Nissan responded

Blawler251, thank you for your kind words and this wonderful review!

August 29, 2024

Love taking my vehicle there to be serviced. For the service I took my car in for, it did not take long at all! Found the issue very quickly! More

by LUPE.ORELLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Oct 04, 2024 -

Carousel Nissan responded

Lupe.orellana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carousel Nissan.

August 28, 2024

Very prompt! Nice, explained everything! Was covered under warranty . Would recommend the service department here More

by tlrknmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Oct 04, 2024 -

Carousel Nissan responded

Hello Tlrknmoe, thank you; we appreciate your feedback!

August 27, 2024

nothing more to add. nothing more to add. Service was great. nothing more to add. thank you More

by RUTH-MULLIKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in the Service Department
Oct 04, 2024 -

Carousel Nissan responded

Ruth-mullikin, your wonderful feedback and rating mean a lot to us.

August 25, 2024

Fast and friendly service. Got us in on time and we’re done before the estimated time. More

by GARRINGERDAYCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Carousel Nissan responded

Hi Garringerdaycare, thank you so much for your positive comments about Carousel Nissan!

August 24, 2024

Polite service people, on time, clear information About what my car needed. Clean service area. More

by GLENDAMUELLER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Both service directors.
Oct 04, 2024 -

Carousel Nissan responded

Glendamueller, thank you for your kind review; we are happy to pass along your comments to the team here at Carousel Nissan!

August 23, 2024

I was impressed with the response I got. They answered my questions, quoted me an amount of time for my appointment that was spot on and got me back on the road quickly. I really appreciate More

by SARAH.GRUNEWALDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Sarah.grunewaldt, thank you so much for the positive review!

August 22, 2024

I liked how they went above and beyond and noticed a major issue i wasnt even there for or aware of, and they fixed it the same day. Most other service places it seems like they "fix" you just enough wh More

by jderek889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 04, 2024 -

Carousel Nissan responded

Jderek889, your wonderful feedback and rating mean a lot to us.

August 17, 2024

Efficient, friendly, trustworthy. Have gone to the same dealership for 20+ years. So much appreciate the shop. Thanks Pat! More

by JODY.HORNICKEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
Oct 04, 2024 -

Carousel Nissan responded

Jody.hornickel79, your wonderful feedback and rating mean a lot to us.

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