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Carousel Nissan - Service Center

Iowa City, IA

4.8
215 Reviews

215 Reviews of Carousel Nissan - Service Center

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February 02, 2024

I J I I I I I I I I I I J I K K I K I I I I More

by SANDRA.KOTOWSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Carousel Nissan responded

Hello Sandra.kotowske, thank you; we appreciate your feedback!

February 01, 2024

Again. Always great service with Carousel Service DEpt! Nate is the best! I appreciate his explanations of what and why things are being done. Very efficie More

by DIANNELKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Onken
Mar 02, 2024 -

Carousel Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

January 31, 2024

Pat and his crew are very knowledgeable and will always tell you the truth about parts needing to be replaced. More

by GARY-SANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Carousel Nissan responded

Gary-sanderson, we're so glad that we were able to go above and beyond your expectations!

January 30, 2024

Service guys are always polite go out of their way to get you in get what you need and get you on your way More

by PKYANKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Carousel Nissan responded

Pkyankee, reviews like this give us motivation and help us ensure we provide high-quality care.

January 27, 2024

They updated the software promptly. I was able to go home without waiting for long. More

by OCHARUKUNNIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Carousel Nissan responded

Ocharukunnil, thank you so much for the positive review!

January 27, 2024

Oil changed and car washed while I had lunch nearby made for a nice visit. More

by DARLENESCHWEITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Mar 02, 2024 -

Carousel Nissan responded

We're looking forward to your next visit with us!

January 25, 2024

Outstanding service. I have Carousel Nissan to take care of my car in the past 10 years. The service is always excellent, the charge is fare. 100% recommended. More

by YUWENJIESAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 02, 2024 -

Carousel Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2024

Very efficient, quick and professional. Had warranty work completed satisfactorily. Waiting area was comfortable and clean. More

by THERESADUNKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 02, 2024 -

Carousel Nissan responded

Hi Theresadunkin, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

January 20, 2024

In and out quickly! Great service, friendly associates, clean waiting area. A+ experience in my books! Will certainly be back to do all of our maintenance and repairs. T More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
Mar 01, 2024 -

Carousel Nissan responded

Josh, thank you so much for the positive review!

January 20, 2024

The service was excellent and the car I was given to drive, I could not have asked for a better car of drive while my car, under warrenty work was completed. Really appreciate the service....JoAnn Taeg More

by SHORTIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Carousel Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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