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Carousel Nissan - Service Center

Iowa City, IA

4.8
215 Reviews

215 Reviews of Carousel Nissan - Service Center

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March 27, 2024

The guys in the service department are always accommodating. When I asked about the possibility of getting a replacement tail light from a salvage yard, Pat researched this idea and came up with More

by FEVERFEW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 17, 2024 -

Carousel Nissan responded

Hi Feverfew33, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 27, 2024

Been caring this auto for 8 years now. Always informed and positive Nate is excellent advisor More

by jswestka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 17, 2024 -

Carousel Nissan responded

Jswestka, thank you for sharing your positive experience!

March 26, 2024

They were ready for me even though I was a little early, and very friendly. More

by SYLVIA8415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Deberg
Apr 17, 2024 -

Carousel Nissan responded

Hi Sylvia8415, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 23, 2024

Just like you would hope. ..easy to schedule an appointment, entry doors opened when I arrived, quick, clear check-in so I would know what to expect, short wait and I was done More

by SRITTER1
Recommend Dealer
Yes
Employees Worked With
Pat Flanigan
Apr 19, 2024 -

Carousel Nissan responded

Sritter1, we really appreciate your positive review!

March 21, 2024

Everything was done on time and correctly. This was an oil change and check of several other items. More

by cjbudelier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager: Nate
Apr 19, 2024 -

Carousel Nissan responded

Cjbudelier, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carousel Nissan.

March 21, 2024

My appointment was for sensor issue, sound issue and oil change. The staff was respectful, courteous and helpful. More

by DUCR3029
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 19, 2024 -

Carousel Nissan responded

Ducr3029, thanks for your praise and kind comments about our team.

March 21, 2024

It’s Always a pleasant and speedy experience! Everyone is always friendly and helpful , Highly recommended. More

by SCHROPPJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carousel Nissan responded

Hi Schroppjennifer, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 18, 2024

Friendly. Explained everything that was done during service. Would recommend to my friends. Comfortable waiting area. More

by KLPETSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 19, 2024 -

Carousel Nissan responded

Klpetsche, thank you so much for your high rating!

March 17, 2024

I have always had great service when bringing my car into Carousel Nissan for service. I appreciate they advise me in advance of something serious going on with my vehicle as well as advising me what is mos More

by PATJBOWEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 19, 2024 -

Carousel Nissan responded

Hi Patjbowen, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 17, 2024

The service department is always willing to go beyond their duties. I'm always happy with my service at Carousel Nissan More

by SANDS.ADA.S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carousel Nissan responded

Sands.ada.s, we're so glad that we were able to go above and beyond your expectations!

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