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Carousel Nissan - Service Center

Iowa City, IA

4.8
238 Reviews

238 Reviews of Carousel Nissan - Service Center

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May 11, 2024

Such great service! They pick up and deliver my car. They call to update me on the status of my car. They get the work done promptly. And they wash my car! More

by FGIRLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Fgirlando, we're happy you found our staff to be so supportive during your experience here at Carousel Nissan.

May 07, 2024

They are respectful and caring. They also do their very best to help a person. They are very good at communicating with a person at all times. More

by lisajordan1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
May 22, 2024 -

Carousel Nissan responded

Hello Lisajordan1500, thank you; we appreciate your feedback!

May 05, 2024

The services at Carousel Nissan was excellent, efficient and timely as is the usual high end services I have always received and come to appreciate. Thank you to all that I connected with. More

by O_CAPTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know if Ernie was the person in Sales but ;he as great
May 22, 2024 -

Carousel Nissan responded

Hi O_captain, we are very happy to have provided you with such a positive experience!

May 03, 2024

Service is timely and the crew went over the service details and the check up items. More

by DANIEL.ARBID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 22, 2024 -

Carousel Nissan responded

Daniel.arbid, we are so pleased you enjoyed your visit to Carousel Nissan!

May 02, 2024

As always, excellent service and excellent on-time delivery of repaired car. I have never been disappointed in the service I’ve received from Carousal Nissan More

by PATJBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate.
May 22, 2024 -

Carousel Nissan responded

Patjbowen, your satisfaction is our top priority.

May 01, 2024

Great as always! ! Service department is exceptional. Very friendly and helpful. A pleasure to work with More

by DICKAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2024

They started On schedule with appointment time and returned vehicle quickly which was greatly appreciated More

by DDEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate & Pat
May 03, 2024 -

Carousel Nissan responded

Hello Ddevans, thank you; we appreciate your feedback!

April 27, 2024

Very nice people, Ready for me at my appointment time. Gave me good feedback as to whether more work needs to be done. More

by DJEJRJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Carousel Nissan responded

Djejrjames, thank you so much for your high rating!

April 27, 2024

I was 30minutes late due to an emergency. And they were still able to get me in without rescheduling, there was also some confusion on exactly what needed done. They happily put the vehicle b More

by Plk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service dept
May 03, 2024 -

Carousel Nissan responded

Plk, your satisfaction is our top priority.

April 25, 2024

They took thorough notes when I made the appointment to see what needed to be done. They went over findings with me and scheduled a second appointment to fix the problem. They were unable to give me an e More

by RAINBOW5597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Carousel Nissan responded

Hello Rainbow5597, we appreciate you taking the time to leave us this feedback.

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