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Carousel Nissan - Service Center

Iowa City, IA

4.8
238 Reviews

238 Reviews of Carousel Nissan - Service Center

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May 26, 2024

Pat and Nate run a great service department. I appreciate the wait time and recommendations from them. I More

by KARIGERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanagan
Jun 28, 2024 -

Carousel Nissan responded

Hi Karigerst, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

May 25, 2024

Carousel Nissan has done all our servicing since we bought our Altima from them in 2011. The managers in service are very easy to work with and share helpful information about repairs that may be comi More

by BURNETT.ANITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with sales dept, worked only with service dept
Jun 28, 2024 -

Carousel Nissan responded

Burnett.anita1, we are so pleased you enjoyed your visit to Carousel Nissan!

May 20, 2024

Everything was excellent as expected, thanks. I hate using more than 15 words; please don't do that because my evaluation was 100%, but after writing the mandatory 15 words, it was 75%. More

by ROSOELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hi Rosoelectric, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

May 18, 2024

Pat and Nate are theee best of all the service personnel i have ever dealt with in many dealerships and i have been to many dealerships. and the technitians are the best. More

by TLEHMAN103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Tlehman103, your wonderful feedback and rating mean a lot to us.

May 18, 2024

Fast, efficient, helpful and fixed the problem. I am very pleased with with Nissan dealership More

by Kathy.hued
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hi Kathy.hued, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

May 15, 2024

I take my car here to get fixed the do a good job I recommend? More

by canocrisel1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hi Canocrisel1226, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

May 15, 2024

You know you are you dealing with an honest service center when you tell them your fan for air and heat isn't working, leave it to be fixed and they call and tell you that it worked fine when they star More

by SRITTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know, should have looked
May 22, 2024 -

Carousel Nissan responded

Sritter1, we are so happy to read such a great review about Carousel Nissan!

May 15, 2024

The service department is always courteous and fast. I like to wait for my car while they do the work, and if things take longer than expected, they keep you informed. More

by Janna Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Janna Lawrence, thanks for your praise and kind comments about our team.

May 14, 2024

The guy who checked me in was nice, he told me it would take two but it took less time. It's nice when expectations are exceeded. More

by jonbrentner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Jonbrentner, we're glad to hear you enjoyed your visit.

May 12, 2024

It was easy to schedule, and was completed quickly and completely. A good report and explanation was provided More

by HICOMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Carousel Nissan responded

Hicomand, we are so happy to read such a great review about Carousel Nissan!

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