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Carousel Nissan - Service Center

Iowa City, IA

4.8
291 Reviews
Call Service Center (319) 337-5000

291 Reviews of Carousel Nissan - Service Center

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October 24, 2024

Kind , friendly people to work with. Got right at my vehicle when I arrived. Thank you More

by roselandkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Carousel Nissan responded

Roselandkaren, we're glad to hear you enjoyed your visit.

October 20, 2024

All issues were taken care of in a quick and timely manner. A great dealership. More

by LADAREME
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Carousel Nissan responded

Ladareme, we're so glad that we were able to go above and beyond your expectations!

October 17, 2024

The service manager was able to schedule an appointment last minute to get my car serviced. The staff was friendly and serviced my car promptly. More

by LSTUCKEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 09, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

I arrived at carousel motors at about 1:30. I was greeted by my salesperson and the service staff. I was asked if I needed a ride. My car was done exactly when they predicted. More

by WORKJAYGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 09, 2024 -

Carousel Nissan responded

Workjaygray, we're glad to hear you enjoyed your visit.

October 16, 2024

Easy to set up an appointment and work with the Service Department. The work is always top notch. Thanks for making the process easy. More

by ehodgso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 12, 2024

Service advisors very efficient and courteous! Everything was explained to me clearly and I got a courtesy car wash and coupon credit! More

by DOCJHO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Oct 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Always helpful, service was fast, and took the time to explain the service that was completed. More

by GIGIBART2FAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 18, 2024 -

Carousel Nissan responded

Hi Gigibart2fav, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

October 11, 2024

Service tech was not able to get Apple CarPlay to work on my Nissan Kicks. Went to T-mobile and they changed a setting that fixed it. More

by HKREIDENWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Carousel Nissan responded

Hkreidenweis, we are so pleased you enjoyed your visit to Carousel Nissan!

October 06, 2024

Friendly, easy to work with. Listens to your concerns and explains things clearly. Great environment More

by DGLVR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Carousel Nissan responded

Dglvr67, we're happy to hear you had such a positive experience with our team!

October 06, 2024

Took car in for oil change. Was disappointed that they didn’t check the air pressure in the tires. Car came back with low air pressure light on. Also didn’t wash the car. More

by BRAD.SPILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 18, 2024 -

Carousel Nissan responded

Hi Brad.spillman, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (319) 337-5000.

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