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Carousel Nissan - Service Center

Iowa City, IA

4.8
291 Reviews

291 Reviews of Carousel Nissan - Service Center

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November 14, 2024

The part was too expensive i feel like i was overcharged and wont go back More

by Kingbeef1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Carousel Nissan responded

Here at Carousel Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (319) 337-5000 to discuss ways we can better serve you in the future.

November 13, 2024

Always professional, courteous and knowledgable. From Sales to Service, I HIGHLY recommend Carousel Nissan to anyone in the area! More

by JASONM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Onken, Justin Batzkiel
November 13, 2024

I have found dealership to be very helpful at resolving our service issues in a timely manner and with great customer service More

by FRANFORSLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent service, quick and efficient. I was very impressed. Thank you. I look forward to doing continued business with carousel. More

by DENNISRAIMONDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Our vehicle was in for a recall and repair diagnosis. Pat, in the Service Dept., was very helpful and knowledgeable answering my questions to getting our issues resolved. More

by jmgarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 06, 2024

Always a great experience at Carousel Nissan! ! Excellent Service !!! Special Thanks to Nate!!! Always very professional!!! More

by DPAPACARR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

I appreciated that since my car’s inspection didn’t not show any service needed, they did not pressure me into having any work done. Also, they identified a recall that required an HVAC reprogramming and More

by BKYMULLINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanigan
Nov 09, 2024 -

Carousel Nissan responded

Hi Bkymullins, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

October 30, 2024

Nate did a great job Fixing my car he replaced the alternator thank you I do recommend More

by canocrisel1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate From service
Nov 09, 2024 -

Carousel Nissan responded

Hello Canocrisel1226, we appreciate you taking the time to leave us this feedback.

October 27, 2024

Service personnel are friendly and work is done in timely fashion. Cost of oil change and tire rotation $93.00 for Nissan Rogue. Cost increases every time we go in and they don’t wash the car.. We’re looking More

by JNOBLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 09, 2024 -

Carousel Nissan responded

Jnoble58, thank you for taking the time to leave us feedback about your experience with us.

October 25, 2024

It is always a pleasure working with Carousel. I am confident that they will provide excellent service. More

by JASON@PYRAMID-SERVICES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 09, 2024 -

Carousel Nissan responded

Jason@pyramid-services.com, your satisfaction is our top priority.

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