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Carousel Nissan - Service Center

Iowa City, IA

4.8
239 Reviews

239 Reviews of Carousel Nissan - Service Center

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August 25, 2024

Fast and friendly service. Got us in on time and we’re done before the estimated time. More

by GARRINGERDAYCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Carousel Nissan responded

Hi Garringerdaycare, thank you so much for your positive comments about Carousel Nissan!

August 24, 2024

Polite service people, on time, clear information About what my car needed. Clean service area. More

by GLENDAMUELLER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Both service directors.
Oct 04, 2024 -

Carousel Nissan responded

Glendamueller, thank you for your kind review; we are happy to pass along your comments to the team here at Carousel Nissan!

August 23, 2024

I was impressed with the response I got. They answered my questions, quoted me an amount of time for my appointment that was spot on and got me back on the road quickly. I really appreciate More

by SARAH.GRUNEWALDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Sarah.grunewaldt, thank you so much for the positive review!

August 22, 2024

I liked how they went above and beyond and noticed a major issue i wasnt even there for or aware of, and they fixed it the same day. Most other service places it seems like they "fix" you just enough wh More

by jderek889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 04, 2024 -

Carousel Nissan responded

Jderek889, your wonderful feedback and rating mean a lot to us.

August 17, 2024

Efficient, friendly, trustworthy. Have gone to the same dealership for 20+ years. So much appreciate the shop. Thanks Pat! More

by JODY.HORNICKEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
Oct 04, 2024 -

Carousel Nissan responded

Jody.hornickel79, your wonderful feedback and rating mean a lot to us.

August 14, 2024

I like their appearance without suit jackets and superfluence building. I like the conversations about electric car technology. More

by EDWARDHBRINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Edwardhbrinton, thank you so much for the positive review!

August 13, 2024

They were quick and precise to figure out what was going on with our vehicle to ease our minds. They fixed it fast and we were on our way. More

by Shelly C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 04, 2024 -

Carousel Nissan responded

Shelly C, we are so happy to read such a great review about Carousel Nissan!

August 13, 2024

I really appreciated Service dropping my car off for me at my appointment late on Friday afternoon! So thoughtful! More

by kwachs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
Oct 04, 2024 -

Carousel Nissan responded

Hello Kwachs2, thank you; we appreciate your feedback!

August 09, 2024

Been dealing with Carousel Nissan for several years Great service always. Customer service is #1 in my book. Thank you More

by fsfcleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Fsfcleaning, your satisfaction is our top priority.

August 08, 2024

Great service. Answered all my questions. Also they helped me with other issues. Very friendly More

by BPMARTIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 10, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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