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Carousel Nissan - Service Center

Iowa City, IA

4.8
291 Reviews
Call Service Center (319) 337-5000

291 Reviews of Carousel Nissan - Service Center

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November 21, 2024

They are always very friendly and knowledgeable. They help you understand the issues and explain what needs to be fixed. More

by jon.read
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
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November 21, 2024

I got charged ~$80 only to be told that Carousel could not service my vehicle. Next time, don't allow me to bring my car in. Ridiculous. More

by Josh White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Carousel Nissan responded

Josh White, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (319) 337-5000 so we may assist you in moving forward towards a resolution.

November 19, 2024

Service manager was very helpful and got the parts that were needed for my repair. More

by RESIEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklyn
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November 17, 2024

The service I received was A+! Warranty work was performed in two hours! I will be back!!!! More

by KHEEREN113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Patrick Flanagan
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November 17, 2024

The guys out front are great and the ones in back do a good job. But in the last year, the prices for a service has went up around 50 to 60 percent. More

by kevin.grimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
November 16, 2024

Professional service staff. Work done in a manner of done the first time. Don't mind using this dealership at all. More

by RDMERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with bell.
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Dec 21, 2024 -

Carousel Nissan responded

Rdmerta, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

I’ve experienced great service each time I’ve had our car at the shop! Would always recommend! More

by jmgarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Report | Print
November 15, 2024

Carousel Nissan is a superior dealership and Patrick, leader of the service department, is king. More

by CUSTOMERDECLINED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
November 14, 2024

Carousel Nissan Service is great. Always honest, helpful and I trust their work. We purchased 2 Nissans from Carousel and always get them serviced there More

by ABADER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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November 14, 2024

Best service I have every experienced. Would score more then just five stars if I were allowed. More

by TKOCH580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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