Back

Carousel Nissan - Service Center

Iowa City, IA

4.8
175 Reviews

175 Reviews of Carousel Nissan - Service Center

Sort by
April 09, 2024

The place was clean and the people were friendly and helpfull will be going back More

by KARHUD007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Karhud007, thanks for your praise and kind comments about our team.

April 09, 2024

Went to dealership for recall came home and windshield wipers did not work, it's 40 minutes to dealership don't know when I can get back,unhappy More

by YELLOW0161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Hi Yellow0161, we regret to hear that you are displeased with your recent experience with us. Please call our service manager, Pat Flanigan, at 319-337-5000 to discuss your concerns.

April 07, 2024

The service is great. it was a recall repair. It spent about 2 hours to finish. It's free. More

by HONGHUALIU2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Honghualiu2520, thank you so much for your high rating!

April 06, 2024

I have always had fast and excellent service from Carousels service department on my 2016 Murano since the day I purchased it from them. They do a great job explaining what I need and patient with m More

by EMEIBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 17, 2024 -

Carousel Nissan responded

Emeibey, your wonderful feedback and rating mean a lot to us.

April 06, 2024

Great service experience! The work was done perfectly and remarkably fast. I appreciated that they washed the vehicle. The waiting area is clean, has comfortable chairs, and a More

by Injuryguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
Apr 17, 2024 -

Carousel Nissan responded

Injuryguy, thank you for the high star rating!

April 04, 2024

Pat in the Service Center was excellent in his efforts to get my 1994 300Z fixed (I understand the part was hard to find). And he made sure I didn't bring it home in the rain as it was all shined up. Thank More

by LINDABERGQUIST
Recommend Dealer
Yes
Employees Worked With
Pat in the Service Department
Apr 17, 2024 -

Carousel Nissan responded

Lindabergquist, your satisfaction is our top priority.

April 03, 2024

Fast service and very friendly. They help you with your needs to get you the best service possible. More

by JEFFNANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 17, 2024 -

Carousel Nissan responded

Hello Jeffnance, we appreciate you taking the time to leave us this feedback.

March 30, 2024

Great and fast service. In and out as expected. Very helpful and informative about future service. More

by DUSTINPOWELL38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Dustinpowell38, thank you so much for the positive review!

March 30, 2024

Fast and clean. All employees were effective. Everything was explained before work was started. Thank you More

by SUEBRUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Suebruch, we are so pleased you enjoyed your visit to Carousel Nissan!

March 27, 2024

People are nice. They do the work. But it is way more expensive than anywhere else. I just compared what I paid to Carousel Nissan with other shops and I realized tha More

by MELEK_KUCUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Hi Melek_kucuk thank you for taking the time to leave us your honest feedback.

...
13
...